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App works great and is easy to use, Support is prompt and helpful. Would recommend this app to those needing a quick and easy label app.
Hello there and thanks for the great review! We highly appreciate it! 😊
If you need any additional help with the app, you know how to find us!
This app makes it very clear to customers which of my items on my website are eligible for certain sales. I like that I can choose the color and look of the banners and write the coupon code on it as well. I had 2 small issues with the app (it turns out other apps were causing this one to work incorrectly) but the team was able to look into my issues and correct them within a few hours.
Thank you for the kind words! Enjoy using our app :)
Initially I had an issue - product labels not showing beyond a few products on iPhones. It did take a while (a few weeks in the end) to get resolved and there were follow-on problems. Eventually the team on support did resolve all the issues and it works pretty well. Happy with it now working.
Update [20.08.2020] Can you please get back to us on this and let us know your updated feedback? :) Our support team has reached out to you in a separate e-mail confirming that this behavior should be fixed. May you please advise if this is the case on your end?
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Hello there and thanks for sharing your feedback with us. Our support team made a profound investigation and found that the issue is only on an iPhone device. They have applied a fix for that and they have also replied back to your ticket that you have submitted with us. May you please check it out and advise if you are still experiencing this issue on your end? We will be happy to hear your updated feedback on it. :)
I use this app to add "Free shipping" and other labels to my products. This app is so easy to use. No coding required. This is one of the few apps I have that is fully functional on my mobile device. I am on day 3 of the free trial, and this is a keeper.
Thank you for the amazing words! Enjoy using our app!
This app is exactly what we were looking for - super easy to set up and lots ways to customize. Their support team was not only incredibly fast to respond, but they fixed the issue quickly and were so patient and helpful! Would definitely recommend!
Thank you very much for the awesome review. Enjoy using our app! ^^
This is really what I need, very easy to set labels for discount. And the support service is timely and nice. If you want show labels on pictures I strongly recommend this app.
Hello there and thanks for sharing your awesome review with us! We greatly appreciate this! ^^
Customer support is great. My payment has been refunded after getting communication with CS team. Thank you!
Hello there, as we confirmed with the Shopify Support your refund request was approved on May 8th and it was already processed on Shopify's end. I just want to let you know that the charges are coming directly from Shopify and they are being processed every 15 days, so that is why it seems that you have been charged earlier. Unfortunately this is not something that we are managing, it's coming directly from Shopify. I hope that we have cleared this out. We would really appreciate if you can remove your review as well. :)
Thanks in advance. We look forward to your input.
We wanted to add this information as well regarding the Shopify charges:
When will a charge occur after the Free Trial ends?
Once the trial is over, the app charge is issued, then invoiced monthly with all the other app and subscription charges. Merchants can see the breakdown of app charges all under one bill - the Shopify invoice. More information about this you will be able to find here:
https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps
Worked ok for a few weeks. Half the time the tags never loaded up and now all I get is error messages. Going to remove this app and look for better.
Thank you for getting back to us and for your report.
We are sorry you have experienced issues we the app. We would really appreciate it if you could give us some more information on the errors you were receiving.
We checked the error logs for your store and noticed that the only logged error is in regard to setting a big value for the label sort_order field, which exceeded the maximum value allowed for this field in the database.
ProductLabels & Badges is being used in thousands of stores and we have never had such a report. We would be more than happy to check every report you have and make sure everything is working properly.
If you are willing to give the app another try, we would appreciate it. We would prioritize your case and make sure you receive instant support. You can also contact us via our live chat message available in the app settings.
Looking forward your input :)
I love this app and service!
Thank you very much for the awesome review! ^^
Great app and support service is awesome. In just one step the tag appears and looks very professional. It´s really easy to use.
Happy to hear this! Enjoy using our app! As always, if you have any questions, feel free to contact our support team :)
