iThink Logistics

Pickup times is 4-5 days per order and poor customer support.

we have faced order cancellations and negative client feedback. As these service issues are impacting our reputation, we no longer wish to continue.

Please process a refund for our remaining balance and close our account immediately.

I’ve tried the app twice now and still haven’t received any support to get my account set up. It raises concerns about the level of service I can expect moving ahead.

These are Scammers, Frauds, one of the Worst Logistic Company and They have put my 40-50K Amount on Hold and also when I stopped sending my Orders they Forced RTO almost 250+ Shipments and Total Approximately 600+ RTO worth 12-15 Lac Rupees. Manhor who onboarded me was taking follow ups daily to onboard me and when it comes to Service they will Ghost you. Their NDR System is Total Fraud and Fake. Kaplana who was KAM working with this Fraud ithink logistics Company working for 5 Years will call for Shipments but not the one already sent. Promises call back never Calls.

Working with this Company will be Nightmare. This is my First Review and I am Posting this on every Public Fouram and also Google or anywhere these Scammers are Listed.

We are already in Process of Prepration of Legal Action for Loss more than 15 Lac by this Scammer Company.

We are also writing to Shopify Team to take down this App.

Check Google reviews and you will see how many Bad Reviews are there.

I warned you Guys I will be Posting everything in Public and waited for you to Refund the Money but you Guys didnt bothered to Return the Money and Compensate for the Loss.

19-1-2023
हेलो में इसे कई टाइम से उपयोग कर रहा था लेकिन अब जो सर्विस हे वो सबसे बकवास हो गयी हे

तो उपयोग करने से पहले एक बार जरूर देख लेना और एक ख़ास बात अगर आपको 35% से 40% RTO चार्जजेबले आपको अच्छा लगता हे तोहि इसका उपयोग करना RTO की श्रेणी में ये दुगना रिटर्न्ड देते हे

और पार्सल खो जाने के कारन आपको रिफंड देने में बहोत सारे बहाने सुन ना हे तो आप इसके साथ बेशक जा सकते हे अन्यथा और कोई उपयोग कर लेना

और इसके साथ मत ज्वाइन होना ये पार्सल मिस्संग के बाद आपको कोईभी टेक्निकल बहाना बतादेंगे और आपको कहेंगे की आपकी गलती हे

प्रे-पेड पार्सल भी रिटर्न्ड करेंगे कई जगह पर आप पार्सल भेजेंगे तो आपके कस्टमर को १० KM दूर लेने के लिए जाना होगा

और वो लोग डोर स्टेप डिलीवरी नहीं करेंगे और खास बात ये लोग आपको पहले नहीं बताएँगे अन्यथा आपका पार्सल रिटर्न्ड होगा और आपको इसका भी चार्ज देना हे

जब कोई शिपिंग कंपनी कोई पिनकोड पे डिलीवरी नहीं करती तो भी ये लोग पार्सल ले लेते हे और RTO करेंगे और आपसे पैसा लेते रहेंगे

जब कोई कंपनी आपका पार्सल पिकउप कर लेती हे और आपका पार्सल १० १० दिन उसके व्हेअर हाउस पे ही रहेंगे शिपिंग स्टार्ट ही नहीं करेंगे अगर आपके कस्टमर के 25 दिन तक डिलीवरी चलती हे तो अप्प इसका उपयोग करियेगा और इसके लिए ये लोग रेस्पॉन्सिबल नहीं हे

खास ३ दिन के बाद अपक्के परसेल की कोई जिम्मेदारी उनकी नहीं हे खो जाये और डिलीवरी शो करदे लेकिन कस्टमर को नहीं मिला ऐसे कोई भी कारण हो वो आपकी जिम्मेदारी हे ये इनके साथ काम करने के बाद का अनुभव हे अप्प ये सवाल उनको काम शुरू करनेसे पहले करले

और जब इसके द्वारा पार्सल भेजना स्टॉप किया तो ये लोग रेमिटेंस में से आपकी बैलेंस कोई ना कोई कारन दिखाके होल्ड कर देंगे और आपका पैसा भी आपको नहीं देंगे और कम्प्लेन करने के बाद में ये लोग इस डिपार्टमेंट से उस डिपार्टमेंट में आपको कम्प्लेन फोरवोर्ड करते रहेंगे लेकिन आपको कोई जवाब नहीं मिलेगा सर में करवाता हु इसके सिवा ये लोग कोई जवाब नहीं देते | मेरा 3 महीने से पेमेंट ऐसे घुमा रहे हे

इस लिए आपसे निवेदन की फ्रॉड होने से पहले एक बार इस सभी चीस के बारेमे देख के काम करिये गा
अकॉउंट ओपन करने के टाइम पे तो सब सही सही बात करेंगे बड़े बड़े आसमानी सपने दिखाएंगे बाद में तुम कोन में कौन

06-2-2025
आज बी इसी तरह की सर्विस हे २ साल बाद एक पार्सल डाला वो लेने ने ही नहीं आया ३ दिनसे और ये लोग बोल रहे हे आज श्याम तक हो जायेगा अब तो कॉल भी नहीं ले रहे। वोर्स्ट सर्विस एवर

My experience with I Think Logistics has been nothing short of a nightmare.

First and foremost, the company has unfairly withheld my ₹2000 account balance which I am due for a refund. Despite numerous attempts to follow up, they are deliberately refusing to process the refund. This is completely unacceptable and amounts to a clear breach of trust.

Secondly, the operational service is terrible. Their primary function, package pickups, consistently fails to happen. Shipments are delayed indefinitely because the assigned agents do not show up.

The customer service is non-existent, and the overall service quality is utterly useless. I strongly advise everyone to avoid this company. They are unreliable and hold customer funds hostage. I demand an immediate resolution and the refund of my ₹2000.

IThink Logistic Quick Services LLP does not support new sellers. They disable accounts without any prior warning or communication. They also impose weight restrictions on new sellers without informing them in advance. After providing all my company's details, completing KYC, and paying ₹2000, they suddenly disabled my account one day without informing me.

Though their dashboard is good and easy. Order sync is also smooth.

Requesting you to refund the remaining balance in my account.

- First of all they insure amount upto Rs 1000/- only, so be aware and not to ship high value orders with them.
Secondly if your order gets lost due to any reason they will make excuses (like; "provide manifests", "sorry it's been 48 hours and we can't ask courier company for POD", "provide cctv footage of packing", " Ask you that they look and get back to you in a matter and you have to remind them on the same " )and avoid paying the insured amount too.
Lastly but not the least if you provide them all the proofs and cctv's footage too they will put blame on you. (We've faced many issues where they denied for secured amount too due to different reasons.)
- If your product value is less you can ship with them as they are providing fair shipping rates.
- You have to constantly remind them to issue you refund of your canceled shipments, that too they issue in store wallet only.
- And don't provide any resolution to your shipments lost in-transit.
- Initially they were good with weight discrepancy but now many illogical weight discrepancies.
- They don't have good support staff & is eager to put blame on seller.

Hope this review is useful & helps you decide.

HONESTLY ITS COMPLETE SCAM! For 300gm they charge you Rs 122 doesnt matter which zone on an average there is too much of weight discrepancy, there is no customer support whatsoever, they allot an account manager but in reality he doesn't have any knowledge they keep diverting to each other and will ask you to email , which again they keep forwarding to each other in any dispute , there are multiple other option if you really want to save your money then you should like for more established providers then these newbies who are trying to scam businesses.

They blackmail you to release payments. Pathetic ethics of the company.

worst app ever. will never recommend to my enemies too. if you ever want to get frustrated-- opt for their services.
they are a team of helpless, unprofessional people. i have ended up wasting money and business due to them.