The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
I used this app to send emails direct to my supplier for my manufactured products, and it has sped up the process and removed an admin step for me.
Beyond happy, and the developer keeps in touch personally to make changes. Love it.
Great app for automating boring tasks! Since we work with an external shipping company, we use James to automatically update the tracking URL for every order fullfiled.