Initially very responsive. Now they just don't respond to their in-app chat or emails. It is very disappointing
I am Brian, shop manager. I apologize sincerely for the late reply.
We made a priority on your app update and sent the updated version to apple & google. it would be live in 1-2 days. That version includes the "collection share" feature & product recommendation feature. That would help more conversion & more sales.
As shop manager, I am really sorry again.
When an updated version is live, I would let you know right away.
Best, Brian your shop manager.