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JD Marketplace

The Easiest Way for Merchants to Enter China

Free to install. Additional charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: no impact to your online store

Key values section

Instant Reach

List products in as little as 3-4 weeks, then sell to over 500 million Chinese customers on JD.com

Simple Policies

No deposit or fees to open store. Fixed % commission, tax, and duties collected automatically at point of sale

Streamlined Operations

Product/inventory sync from Shopify. Automatic product translation and currency conversion. Ship orders to JD's local warehouse for export

App details

JD Marketplace

JD Marketplace

The Official Channel Powered by JD.com and Shopify

Join hundreds of thousands of 3rd party merchants selling to over hundreds of millions of Chinese customers alongside China’s largest retailer.

JD Marketplace was launched to make it easier than ever for merchants to launch in China. From a process that usually takes over a year and requires upfront investment, Shopify merchants can now list products and begin selling on JD in as little as 3-4 weeks, with no fees to open a store.

How To Get Started

Install this JD Marketplace channel app, then follow the steps to register your account and complete your store application. Once approved, you'll be able to sync and publish products to JD.com.

Documents Needed for Application

To complete your application, prepare the following in advance:

  1. Business license or certificate issued by your home country's government

  2. Legal ID from company’s legal representative (eg, passport or driver’s license)

  3. USD denominated business bank account information to receive funds from JD

  4. Document proving seller authorization for your brands--either a brand trademark (if you own the brand) or proof of purchase (if you resell the brand)

How to Sell Through JD Marketplace

JD Marketplace has built in tools to simplify the process of listing and operating for merchants outside of China:

  1. Sync and List Products

    • Sync products and inventory from Shopify through the channel
    • Use automatic Chinese translation tools and currency converters to manage products
  2. Get Traffic

    • Products and brands with strong product/market fit may benefit from free traffic generated by the JD Marketplace platform team
    • Merchants without Chinese language ability who want to actively market their products can connect with JD's network of vetted, English speaking marketing and operations service providers
  3. Ship Orders

    • Ship orders to JD's USA warehouse, and JD Logistics handles shipping to China
    • Registered agents provide Chinese local addresses to accept product returns

Fees and Getting Paid

It's free to register your store, and JD Marketplace charges no recurring fees.

JD Marketplace collects a fixed percentage commission on sales, in addition to import duties, taxes, and shipping fees, and remits the remaining net sales to your USD bank account on a monthly basis.

Launch date

JD Marketplace

JD Marketplace

The Official Channel Powered by JD.com and Shopify

Join hundreds of thousands of 3rd party merchants selling to over hundreds of millions of Chinese customers alongside China’s largest retailer.

JD Marketplace was launched to make it easier than ever for merchants to launch in China. From a process that usually takes over a year and requires upfront investment, Shopify merchants can now list products and begin selling on JD in as little as 3-4 weeks, with no fees to open a store.

How To Get Started

Install this JD Marketplace channel app, then follow the steps to register your account and complete your store application. Once approved, you'll be able to sync and publish products to JD.com.

Documents Needed for Application

To complete your application, prepare the following in advance:

  1. Business license or certificate issued by your home country's government

  2. Legal ID from company’s legal representative (eg, passport or driver’s license)

  3. USD denominated business bank account information to receive funds from JD

  4. Document proving seller authorization for your brands--either a brand trademark (if you own the brand) or proof of purchase (if you resell the brand)

How to Sell Through JD Marketplace

JD Marketplace has built in tools to simplify the process of listing and operating for merchants outside of China:

  1. Sync and List Products

    • Sync products and inventory from Shopify through the channel
    • Use automatic Chinese translation tools and currency converters to manage products
  2. Get Traffic

    • Products and brands with strong product/market fit may benefit from free traffic generated by the JD Marketplace platform team
    • Merchants without Chinese language ability who want to actively market their products can connect with JD's network of vetted, English speaking marketing and operations service providers
  3. Ship Orders

    • Ship orders to JD's USA warehouse, and JD Logistics handles shipping to China
    • Registered agents provide Chinese local addresses to accept product returns

Fees and Getting Paid

It's free to register your store, and JD Marketplace charges no recurring fees.

JD Marketplace collects a fixed percentage commission on sales, in addition to import duties, taxes, and shipping fees, and remits the remaining net sales to your USD bank account on a monthly basis.

Launch date

Pricing

Free to install

Platform service fees and sales commission (varied by category) apply.

Reviews

4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Intense Oud

    Location United States
    Time spent using app 3 months

    Great Customer Service and promising partnership with JD - Ceratinly looking forward to get this rolling.

  • Ria's Hallmark & Jewelry Boutique

    Location United States
    Time spent using app 2 months

    Chelsea and Alexis are second to none in the most important aspect in business dealings and that is customer service.

  • World Super Store

    Location United States
    Time spent using app 8 months

    JD.COM refused to pay me for all the orders delivered since May 2022 after approving the seller account and providing orders for me to ship. I am now being owed about two thousand dollars and a single dime has not been paid to date. This behavior is highly unacceptable, and all sellers should beware ofJD.COM
    Joy takes days to respond to issues while Zachary plays hide and seek. I have been communicating about my payment for delivered orders which has not been resolved since end of May 2022. Their payment system from Hong Kong fails to recognize standard bank account numbers (14 or 15 digits) and they are inflexible to use other methods of payment like Payoneer or PayPal which is a lot easier and faster. All new sellers, please test their payment for one delivered order before you do a whole lot of selling with JD.COM
    JD.COM cannot be trusted to fulfill their own end of the bargain. Beware!!!

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