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We are still learning to implement this app so I can't speak to its effectiveness in actual use. We have started setting up our first workflow and Jebbit's support team has been incredible. Helpful, prompt, clear and courteous. I couldn't be more pleased so far.
Apart from the tutorial resources, Jebbit provided us with very helpful online support to use this app more effectively.
So glad to hear that our support documentation and live support chat has been a help for you! Support truly is a differentiator - thank you for the support and welcome to the Jebbit family!
Thanks to jebbit, I created a quizz very easily and the support have been very helpful. The experience of creating a quizz is amazing with this app !
I used this app to help my customers make purchase decisions. I've enjoyed the webinars they have put together. Easy-to-set-up.
Thank you so much for the feedback! We're thrilled to hear our app is helping your customers make purchase decisions (and hopefully increasing your sales + reducing returns by matching them to the right products). We'll keep the webinars up, and please feel free to reach out if you ever need any help from our team!
Yaya from the support team is super attentive and always goes above and beyond to help me troubleshoot + optimize our online quiz experience. She will even spend the time to record a loom video and walk me through step by step!
Thanks for writing in! Great support is so important and we are glad to hear you experience has been top notch. We have shared your experience with Yaya, she is truly the best!
Yaya was incredibly helpful with an issue with my quiz placement I had a couple of days ago. She wasn't sure she could help me, but by the end of the day, she found the information I needed. She stuck with it when my Shopify expert could not help and Shopify support told me to hire an expert. Everyone gave up except Yaya. Thank you!
Awesome support staff! This company goes above and beyond to make sure you get the help you need to get set up.
Wonderful to hear! So glad to have you as part of the Jebbit family!
great app, friendly support! would recommend for anyone looking to have product surveys on their shop
Thank you for your support! Yes product match and product recommendation quizzes are definitely a great Jebbit use case for any Shopify merchant!
this platform is very easy to use. If you do need support they are very quick to contact and can resolve issues quick. Adrian is amazing she is so sweet and fixes any issues that I have. (which really isn't much or anything serious) She also hopped on a quick call for me to make sure my inquiry gets answered. 10/10 for her!
So far I have been enjoying this platform. I have a few things to work out before I publish my first Quiz but Maggie has been incredibly helpful. 10/10 for support!