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Awesome customer service, helped me solve my problems when I was attempting to intergrade the product list from my e-commerce site.
This app is great and the support team are so helpful in guiding you through any problems. I made a huge number of mistakes (didn't read the instructions first) and they were very helpful in sending screen share videos of how to resolve the issues or improve the quiz. Highly recommend!
Thank you for your support and so glad to have you as part of the Jebbit family! Looking forward to seeing your quiz drive some meaningful results!
We had a few initial issues around integration that Tom and his team have worked hard to adress. The end result is great and we're all up and running sweetly. Service has been attentive and top notch. Many thanks !
Thrilled we were able to work with you and Swift Fly Fishing Company to achieve a great end result! Thank you for giving us the opportunity and we look forward to watching Swift crush it moving forward!
Excited to get Jebbit quizzes launched on our website! Their support has been extremely helpful getting the app set up and fully integrated with Shopify. They're quick and attentive. Really great build out for the quiz as well with logic that makes it easy to get detailed in custom outcomes.
This is wonderful to hear! A key feature of Jebbit is the intuitive builder that has sophisticated logic capabilities so its great to hear that you have seen the value there. The support team will continue to be here for you whenever you need, thank you for partnering with Jebbit!
We are still learning to implement this app so I can't speak to its effectiveness in actual use. We have started setting up our first workflow and Jebbit's support team has been incredible. Helpful, prompt, clear and courteous. I couldn't be more pleased so far.
Apart from the tutorial resources, Jebbit provided us with very helpful online support to use this app more effectively.
So glad to hear that our support documentation and live support chat has been a help for you! Support truly is a differentiator - thank you for the support and welcome to the Jebbit family!
Thanks to jebbit, I created a quizz very easily and the support have been very helpful. The experience of creating a quizz is amazing with this app !
I used this app to help my customers make purchase decisions. I've enjoyed the webinars they have put together. Easy-to-set-up.
Thank you so much for the feedback! We're thrilled to hear our app is helping your customers make purchase decisions (and hopefully increasing your sales + reducing returns by matching them to the right products). We'll keep the webinars up, and please feel free to reach out if you ever need any help from our team!
Yaya from the support team is super attentive and always goes above and beyond to help me troubleshoot + optimize our online quiz experience. She will even spend the time to record a loom video and walk me through step by step!
Thanks for writing in! Great support is so important and we are glad to hear you experience has been top notch. We have shared your experience with Yaya, she is truly the best!
Yaya was incredibly helpful with an issue with my quiz placement I had a couple of days ago. She wasn't sure she could help me, but by the end of the day, she found the information I needed. She stuck with it when my Shopify expert could not help and Shopify support told me to hire an expert. Everyone gave up except Yaya. Thank you!