Samlet vurdering
4,7
Antall per vurderingsnivå
  • 91 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
1. mars 2022

Yaya from the support team is super attentive and always goes above and beyond to help me troubleshoot + optimize our online quiz experience. She will even spend the time to record a loom video and walk me through step by step!

Tower 28 Beauty
USA
Rundt 1 år bruker appen
Jebbit Inc. svarte 19. mai 2022

Thanks for writing in! Great support is so important and we are glad to hear you experience has been top notch. We have shared your experience with Yaya, she is truly the best!

2. januar 2023

Yaya was incredibly helpful with an issue with my quiz placement I had a couple of days ago. She wasn't sure she could help me, but by the end of the day, she found the information I needed. She stuck with it when my Shopify expert could not help and Shopify support told me to hire an expert. Everyone gave up except Yaya. Thank you!

IBS/W
USA
Rundt 1 år bruker appen
26. september 2022

We have a complicated product offering for new users, and our quiz with Jebbit has helped us drive strong conversion with new users who usually need a bit of guidance to get started. The support team is extremely helpful and has helped us find workarounds for nearly all of our use cases. It feels really white glove. Four stars because the software is a bit limited in terms of functionality.

P.volve
USA
Rundt 1 år bruker appen
Jebbit Inc. svarte 18. oktober 2022

Love hearing that your Jebbit quiz helped you to increase your conversion rates! Thank you for the support and be sure to submit desired functionality to us directly in the platform so we can prioritize your needs and continue to improve our product! So glad you are part of the Jebbiverse family!

23. mai 2022

Awesome support staff! This company goes above and beyond to make sure you get the help you need to get set up.

The Groom Industries
Canada
Rundt 1 år bruker appen
Jebbit Inc. svarte 8. juni 2022

Wonderful to hear! So glad to have you as part of the Jebbit family!

11. oktober 2022

great app, friendly support! would recommend for anyone looking to have product surveys on their shop

Ralph's Orchard
Storbritannia
Rundt 1 år bruker appen
Jebbit Inc. svarte 18. oktober 2022

Thank you for your support! Yes product match and product recommendation quizzes are definitely a great Jebbit use case for any Shopify merchant!

2. februar 2023

this platform is very easy to use. If you do need support they are very quick to contact and can resolve issues quick. Adrian is amazing she is so sweet and fixes any issues that I have. (which really isn't much or anything serious) She also hopped on a quick call for me to make sure my inquiry gets answered. 10/10 for her!

Upful Blends
USA
Rundt 1 år bruker appen
5. februar 2023

So far I have been enjoying this platform. I have a few things to work out before I publish my first Quiz but Maggie has been incredibly helpful. 10/10 for support!

Blush & Vyne
Canada
Rundt 1 år bruker appen
22. september 2022

This company seriously has the best customer service I have ever experienced! I started the app today and couldn't figure it out at first. I started a live chat and got an immediate response. A woman named Adrian has been a great help to me. I think I ended up being in the live chat for almost an hour because I had so many questions and I always got a response right away. Top company with good service and also a good app for collecting emails. Unfortunately I can only give 5 stars otherwise I would have given 10!

Mittense
Nederland
11 måneder bruker appen
Jebbit Inc. svarte 22. september 2022

Thank you team Mittense! We have passed your kind words to Adrian! So glad we were able to help you with your Jebbit - Klaviyo integration!

26. mai 2023

Amazing support! Always super helpful and quick to respond to my (hundred) questions. Would recommend them to anyone.

LØCI US
Storbritannia
10 måneder bruker appen
Jebbit Inc. svarte 1. september 2023

Thank you for writing in! The Jebbit support team really is world class - happy to help whenever you need!

3. februar 2023

I had a bad experience with Octane AI - The support team was bad, they hiked their prices and they started sending disingenuous emails which, frankly, was the last straw. In comparison, the Jebbit support team so far has been top notch and their quiz builder seems to have all the functionality Octane did, if not more. Looking forward to getting more stuck in with this app!

Cancha
Storbritannia
10 måneder bruker appen