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This company seriously has the best customer service I have ever experienced! I started the app today and couldn't figure it out at first. I started a live chat and got an immediate response. A woman named Adrian has been a great help to me. I think I ended up being in the live chat for almost an hour because I had so many questions and I always got a response right away. Top company with good service and also a good app for collecting emails. Unfortunately I can only give 5 stars otherwise I would have given 10!
Thank you team Mittense! We have passed your kind words to Adrian! So glad we were able to help you with your Jebbit - Klaviyo integration!
I had a bad experience with Octane AI - The support team was bad, they hiked their prices and they started sending disingenuous emails which, frankly, was the last straw. In comparison, the Jebbit support team so far has been top notch and their quiz builder seems to have all the functionality Octane did, if not more. Looking forward to getting more stuck in with this app!
Amazing support! Always super helpful and quick to respond to my (hundred) questions. Would recommend them to anyone.
Thank you for writing in! The Jebbit support team really is world class - happy to help whenever you need!
Adrian and Kelsey have been very helpful with onboarding our brand to Jebbit. They spent 1:1 time with me to help make adjustments to our current quizzes and walked me through the process step by step. Great support!
Thank you for your support!
Jebbit support is top notch. Adrian was very quick to respond and made the support experience personal. Right on the fly, she created a how-to video for me, personally, to assist me in navigating around the issues I was having. Support is definitely set apart from others I've seen!
Thank you for your kind words! We are so glad to have you in the Jebbit ecosystem!
We are still in the early stages of setting up our quiz through Jebbit so I can't comment on the software itself, although the customer service we've received its outstanding. They are very diligent and considerate!
Thank you for the kind words to the support team! We are happy to have you as part of the Jebbit family!
Excellent quiz building app. I was looking for something that would guide me with questions and answers (basically help take some of the brainpower out of it) and this is it. Beautifully designed templates, easy to customize, and a breeze to launch. But what really has sold me is the customer support. So friendly, understanding, and fast. If you're looking for a quiz app, GET THIS!
Thank you so much for your review! We love your quiz (I got Blueberry Cobble and LOVE Schitt's Creek!). It was clever, fun and fast. And thank you for the shout out for our customer support - we think they are kind of amazing as well. Please keep us posted on how your quiz is doing!!
We started using this app to help us build sales, better understand our customers and build out marketing segments. Additionally, we had some difficulties with the platform and Maryetta was able to help so swiftly it was some of the best customer service I've received. Also Trevor was so helpful in reaching out to help me learn more about Jebbit's abilities and how we can best leverage the platform for our business.
Thanks so much for the awesome feedback! We're thrilled to hear Maryetta was able to quickly and successfully help you resolve your initial problems, and that Trevor was there to help take things to the next level and help you get the most out of Jebbit! Customer success is a huge focus for us as we continue to develop the app. If there's anything else you need, just let us know :)
Maryetta has been an absolute lifesaver during the entire quiz-building process. She was always available to hop on a call to work through any questions or issues I was facing as a new Jebbit user. We launched a new product shortly after launching our first quiz and she helped me plan ahead during the initial build to make it a smooth transition to the updated quiz. Skincare is such a personal recommendation and we were able to nail down the quiz to give the best possible recommendation to our customers.
Jebbit quiz look & feel makes for an easy user experience for both our customers taking the quiz and for us to update as changes are needed. The reporting dashboard is straightforward, user-friendly, and has all the information you would need.
Thank you for your review Glow Recipe team! We love hearing that you were able to utilize your quiz alongside a product launch! Thanks for being part of the Jebbit family.
Very helpful customer support. The app itself is extremely user friendly and powerful. Helped us build a very specific flow.
Thank you so much for the awesome feedback! Love hearing that you found our customer support to be very helpful, and that the app was able help you build a powerful and specific flow with ease—so awesome!