整體評分
4.7
各級評分數量
  • 91% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2022年3月1日

Yaya from the support team is super attentive and always goes above and beyond to help me troubleshoot + optimize our online quiz experience. She will even spend the time to record a loom video and walk me through step by step!

Tower 28 Beauty
美國
使用應用程式 大約1年
Jebbit Inc. 已回覆 2022年5月19日

Thanks for writing in! Great support is so important and we are glad to hear you experience has been top notch. We have shared your experience with Yaya, she is truly the best!

2023年1月2日

Yaya was incredibly helpful with an issue with my quiz placement I had a couple of days ago. She wasn't sure she could help me, but by the end of the day, she found the information I needed. She stuck with it when my Shopify expert could not help and Shopify support told me to hire an expert. Everyone gave up except Yaya. Thank you!

IBS/W
美國
使用應用程式 大約1年
2022年9月26日

We have a complicated product offering for new users, and our quiz with Jebbit has helped us drive strong conversion with new users who usually need a bit of guidance to get started. The support team is extremely helpful and has helped us find workarounds for nearly all of our use cases. It feels really white glove. Four stars because the software is a bit limited in terms of functionality.

P.volve
美國
使用應用程式 大約1年
Jebbit Inc. 已回覆 2022年10月18日

Love hearing that your Jebbit quiz helped you to increase your conversion rates! Thank you for the support and be sure to submit desired functionality to us directly in the platform so we can prioritize your needs and continue to improve our product! So glad you are part of the Jebbiverse family!

2022年5月23日

Awesome support staff! This company goes above and beyond to make sure you get the help you need to get set up.

The Groom Industries
加拿大
使用應用程式 大約1年
Jebbit Inc. 已回覆 2022年6月8日

Wonderful to hear! So glad to have you as part of the Jebbit family!

2022年10月11日

great app, friendly support! would recommend for anyone looking to have product surveys on their shop

Ralph's Orchard
英國
使用應用程式 大約1年
Jebbit Inc. 已回覆 2022年10月18日

Thank you for your support! Yes product match and product recommendation quizzes are definitely a great Jebbit use case for any Shopify merchant!

2023年2月2日

this platform is very easy to use. If you do need support they are very quick to contact and can resolve issues quick. Adrian is amazing she is so sweet and fixes any issues that I have. (which really isn't much or anything serious) She also hopped on a quick call for me to make sure my inquiry gets answered. 10/10 for her!

Upful Blends
美國
使用應用程式 大約1年
2023年2月5日

So far I have been enjoying this platform. I have a few things to work out before I publish my first Quiz but Maggie has been incredibly helpful. 10/10 for support!

Blush & Vyne
加拿大
使用應用程式 大約1年
2022年9月22日

This company seriously has the best customer service I have ever experienced! I started the app today and couldn't figure it out at first. I started a live chat and got an immediate response. A woman named Adrian has been a great help to me. I think I ended up being in the live chat for almost an hour because I had so many questions and I always got a response right away. Top company with good service and also a good app for collecting emails. Unfortunately I can only give 5 stars otherwise I would have given 10!

Mittense
荷蘭
使用應用程式 11個月
Jebbit Inc. 已回覆 2022年9月22日

Thank you team Mittense! We have passed your kind words to Adrian! So glad we were able to help you with your Jebbit - Klaviyo integration!

2023年5月26日

Amazing support! Always super helpful and quick to respond to my (hundred) questions. Would recommend them to anyone.

LØCI US
英國
使用應用程式 10個月
Jebbit Inc. 已回覆 2023年9月1日

Thank you for writing in! The Jebbit support team really is world class - happy to help whenever you need!

2023年2月3日

I had a bad experience with Octane AI - The support team was bad, they hiked their prices and they started sending disingenuous emails which, frankly, was the last straw. In comparison, the Jebbit support team so far has been top notch and their quiz builder seems to have all the functionality Octane did, if not more. Looking forward to getting more stuck in with this app!

Cancha
英國
使用應用程式 10個月