Overall rating Based on 86 reviews
HORRIBLE! They act like they are Jet but they are not and when there is a problem they refer you to Jet but do not give you Jet contact information.
I set it all up and then you get instructions on how to manually (yes you have to be a programmer) set Jet up in this app. But no one tells you that JET needs to approve you first. So you try to log in and set it up and nothing works... cannot log in, you write to them they give you run a round. BUT NO ONE TELLS YOU THAT JET NEEDS TO APPROVE YOU FIRST AND THAT IS WHY YOU CANNOT LOG IN. HORRIBLE!
So far this app has been a 2 star in that it still has a lot of bugs that need to be worked out. Before they move on to other functionalities they need to make sure whatever they have works right now. I will update my review depending on how well they are able to solve my issues.
These guys are simply amazing! They are in it with you all through the process. They are easy to get a hold of and always looking to resolve your issues within a short period. I'll keep using this software and taking advantage of their amazing support team
Obviously the app is fantastic and makes it super easy to integrate with Jet.com but what differentiates them from the competition is the fantastic after sales support.
Would highly recommend this app to anyone looking to connect to Jet.
Great way to get products uploaded to Jet quickly and efficiently. They helped with the API for my store (www.bluebangle.com) which has over 4000 products. I would not have been able to do this without this app. Customer service is excellent -- they are online and interactive -- solving issues and making changes on the fly. Highly recommend.
I am changing my rating to a 5 star. My reason is this: I have over 3000 products and every issue I have has been answered, whether it is theirs or Jets. I use apps all the time, I am a developer and never have this type of support. Support is what makes an application and these guys are the best! Their app just works and that's what an app should do. Thank you guys!
Love this app. Support is very responsive. App is easy to navigate and easy to use once you learn it. The learning curve is not that steep since support will work with you all the way, even using Skype to walk you through. Since the beginning they have resolved a lot of issues and are continuing to work on making this a much better application. Still a few issues on import/exporting feeds but they have been working on that to smooth it out. Otherwise I would give it a 5.
Great support in getting my 20 product on the app and ready to upload. The support had to work issues on my jet.com partner portal and well has help me get my upc loaded and ASINs update so the correct inventory is being tracked. Been trying to get my products on jet.com for some time. Really nice to have some help from someone that's done this a few times. Looking forward to implementing the new sales channel!
BEST SUPPORT Ive gotten from developer in recent years. These guys are easy to get a hold of, quick to fix the issue and go out of their way to help you any way they can. I'll keep using this software and taking advantage of their amazing support team
Very good support. Prompt response and they were able to fix all problem we had to start selling on jet.com. The app is getting updated very often and new features are being added. Overall, this app is everything we need to sell on jet.
Works if this is the only app connected to your Jet.com account, otherwise lots of problems. Installation requirements should mention this limitation.