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The support team is simply /ON POINT/.
Basically, every single question I had - was answered in minutes.
So far I'm loving the app!
I loved the phone grips and added a ton of those to my store. The quality of production is good but the shipment is very very slow. Every order takes over 4 weeks to complete. Add this app only of you are going to hold inventory because the both fulfilment and shipping is super slow.
They seem to add or remove products from from inventory as they please. One day 90% of my products from this store went out of stock without notice. They dodnt bring it back till i pointed it out.
The chat service was great at first but the response became slower over time. Its just one person and she’s very sweet and seemed overworked.
Really appreciate your important feedback and advice here my friend, and glad you like our products! After years of precipitation and versions update, our User interface, and design function has been more optimized than before, and we have reorganized a better-dedicated customer service team to help you deal with the problem in time. Welcome to our website to customize your design again, we'll guarantee a better experience and real-time assistance, and fast shipment for you. Please feel free to contact our support team, we can provide you with a free sample.
I absolutely love all of the templates that they have to offer. Very easy and simple to add my own style to their products.
it was great to use for clothes. we used it for are face mask and those turned out really great. my customers love it.
Simple and easy setup def going to give it a try to expand client sat
JetPrint has a wonderful selection of products, and the quality is top notch. The design interface is super easy and I am really having a great time designing items for my customers. Jennifer in customer service is great and very helpful. The only thing I would ask for more of is greater availability as I am on East Coast Time and would be helpful to be able to reach someone during my normal work day flow.
The app is very simple! you can have all of the mockups in very good quality and also very fast!
Start your brand from 0 with no stock and no additional fees, I highly recommend Jetprint Custom!
Have a look on my website for more example: Bianucci-creatore.com
Sincerely thank you for your review, we are trying our best to provide the best service and the best product quality to our customers, especially watch customized POD service. We have a variety of watch styles for your watch brand business.
I love the app so far, I've create some pretty cool products with it! Probably my 2nd most used app within the platform.
Having now received a few samples and an order for my Urban Explorer Uphoria Sneakers, I can't fault Jetprint and the level of customer service and support. Jennifer answered all my questions, and gave me some great development news after a few suggestions that I had made. My customer loves his Urban Explorers and has told me that the quality of the stitching and comfortable feel, is far better than a pair of £120 Fila Sneakers, that were frayed before even wearing. JetPrint is definitely my sneaker supplier of choice and I can't wait to order more samples and get them out to my customers. Blair Maule owner of yflshop.myshopify.com
Tout va bien pour le moment, je commence à utiliser l'APP! dommage que l'outil de création soit vraiment très très light, on ne peut pas écrire!, réduire, multiplier nos designs, sauf les adapter au format du cadre, pas de choix de couleurs! bref pour la création, c'est très limité! on ne peut pas non mettre notre Logo. Le Ship n'est pas très explicite. Le tableau de bord est compliqué... je pense que c'est votre choix, mais pour nous vos clients çà devrait être autrement, pendre exemple sur "PRINTFUL" à Suivre.
Thank you for your feedback here my friend. Currently, uploaded design drawings cannot be modified directly, you can adjust the design and upload it to recreate a new product to replace the existing one. We've sorted out your question to our technical department, and they've already started to optimize this problem. Really sorry for the temporary inconvenience here, but it will surely be updated in the near future.