Anmeldelser (411)

Samlet bedømmelse
4
Antal pr. bedømmelsesniveau
  • 65 % af bedømmelserne er på 5 stjerner
  • 13 % af bedømmelserne er på 4 stjerner
  • 8 % af bedømmelserne er på 3 stjerner
  • 5 % af bedømmelserne er på 2 stjerner
  • 9 % af bedømmelserne er på 1 stjerner
15. oktober 2022

they provide the worst customer service ever, never responds to messages and if they do it takes 2-4 wks. I have orders that my customer never received the product. To have such a good product, I'm extremely disappointed in the service!!!!

B4Lyfe
USA
12 måneder bruger appen
JetPrint Fulfillment svarede 31. marts 2024

Hey there,

We're sorry for the unpleasant experience you had with our service. We recognize the significance of timely communication and dependable delivery, particularly ...

Redigeret 15. december 2021

This site has so many great things about it. Unfortunately, SHIPPING TO THE USA SUCKS AND IS VERY UNRELIABLE!!!! If you want to supply your store with items then yes. Selling online to customers STRONG NO!!!! They need USA shipping suppliers and manufacturers for better shipping times. Currently they vary from 16 to 25 days. Sits in China for 8 to 10 days.

Xpreshun Fashions
USA
9 måneder bruger appen
JetPrint Fulfillment svarede 1. april 2024

Hello,

Thank you for sharing your feedback with us. We apologize for any inconvenience you may have encountered while shipping to the United States.

Firstly, we want to ...

20. januar 2019

I have had multiple products not arrive to my customers. I am sick of having to refund items cause of this company's incompetence. I'm losing money solely due to this app. Also, it takes forever to get a reply from them, and when they email you back, chrome flags their emails/files as being harmful.

I'm over it.

Helicity Designs
USA
8 måneder bruger appen
JetPrint Fulfillment svarede 1. april 2024

Hey there,

We sincerely apologize for the inconvenience you've experienced regarding your orders not reaching your customers. Ensuring timely delivery is our responsibility, ...

Redigeret 18. februar 2022

awful. no response. no refund. no products. had to refund customer and had to call credit co. to dispute purchase for items not received.
DO NOT USE. IF I COULD IT WOULDN'T BE ANY STARS.

royallyon.store
USA
8 måneder bruger appen
JetPrint Fulfillment svarede 30. marts 2024

Hey there,

We're sincerely sorry to learn about your unpleasant experience. At JetPrint, we are committed to delivering top-notch service and ensuring orders are promptly ...

13. december 2020

Honestly, we gave it a try, they shipped out 1 product and my customer got it dirty... and with ink and stains. They offered a refund, but never heard from them again...

Speedwolfs™
Schweiz
6 måneder bruger appen
JetPrint Fulfillment svarede 13. december 2020

We are very sorry for the inconvenience caused by our delay. Due to the surge in orders before Christmas, the financial department’s processing of orders requiring refunds ...

21. april 2020

Be very careful with this app. After downloading and building my product, I was unable to view my dashboard and create a sample order. App is unresponsive on numerous occasions, and technical support is inadequate in providing assistance. Several times, I didn't receive a response for over 3 hours. Technical support agent completely ignored my symptoms and provided answers to a problem, I wasn't ...

ASSORTMENT GALLERY
USA
6 måneder bruger appen
JetPrint Fulfillment svarede 31. marts 2024

Hey there,

Thank you very much for taking the time to review our app. We sincerely apologize for the inconvenience you experienced with our product.

Rest assured, the issues ...

22. marts 2021

Does not ship to my home town where most of customers are. Cant even get a representative to write or email me back. Bad for my business because me trusting this app is a bad reflection of me. I’m beyond disappointed at how unprofessional and inconsiderate my first experience has been treated for me and as so for my customers.

IvanardoAnthonyApparel
USA
6 måneder bruger appen
JetPrint Fulfillment svarede 1. april 2024

Hey there,

We're sincerely sorry for the inconvenience you've experienced. At JetPrint, we strive to provide top-notch service to all our customers. We want to assure you ...

Redigeret 11. august 2019

Currently unsatisfied with this app. I ordered two watches. One arrived defective (metal came apart). I contacted customer support on August 5th. It's August 11 today and i have not heard back. Very disappointed. Will update if things change.

Madison Avenue Times
USA
6 måneder bruger appen
JetPrint Fulfillment svarede 1. april 2024

Hello,

We sincerely apologize for the inconvenience caused by the defective watch you received and the delay in our response. At JetPrint, we take full responsibility for any ...

29. september 2022

STAY AWAY FROM THIS COMPANY!!!!!!
I placed an order O_220802_00408 over two months ago. The app shows the order is still in production!? I sent a message to Jennifer to inquire about my order she said she had to check with shipping. Still no word. I said ok over a month went by still no information on my order which is still showing its production. So I reach back out to Jennifer to see why my ...

IHannahfashions
USA
6 måneder bruger appen
JetPrint Fulfillment svarede 1. april 2024

Hey there,

We apologize for the inconvenience caused by the delays and miscommunication regarding your orders.

Regarding your first order (O_220802_00408), we regret to ...

25. januar 2023

It's been about 3 weeks, and so far my experience has been really bad. I signed up and placed an order, and paid for it. Since then I can't log back into my account to view my orders or dashboard, it keeps forcing me to verify my account, over and over again. I haven't received any receipt email for my order either. No one in customer service has returned my emails. Maybe it's because this ...

Shnoopie
USA
5 måneder bruger appen
JetPrint Fulfillment svarede 31. marts 2024

Hey there,

We apologize for any inconvenience you have experienced.

Our investigation reveals that on January 25, 2023, we were in the Chinese New Year period. During this ...