Rezensionen (411)

Gesamtbewertung
4
Anzahl pro Bewertungsstufe
  • 65 % der Bewertungen sind 5 Sterne
  • 13 % der Bewertungen sind 4 Sterne
  • 8 % der Bewertungen sind 3 Sterne
  • 5 % der Bewertungen sind 2 Sterne
  • 9 % der Bewertungen sind 1 Sterne
26. August 2022

I paid for my order they never sent out to me I sent them like million emails they never replied to them about my order.

DDIIRO CLOTHING
Vereinigte Staaten
Etwa 3 jahre mit der App
JetPrint Fulfillment hat geantwortet 27. August 2022

Hi there, we apologize for the oversight on missing your previous email here, please kindly send us your order number again, we'll check and get you the status and solution ...

16. Februar 2021

First time I ordered to get samples of shoes we were hoping to launch with 14 designs. I ordered over a month ago, their site says 20 days to receive. Order says Fulfilled on 1-30-2021 (that's 17 days ago)-haven't gotten a thing. No response from anyone from the site. Can't find out what's going on with my order and even if I'll really get it. Tracking says it's still in China. I can't use a ...

Jane F. Hankins
Vereinigte Staaten
Fast 3 jahre mit der App
JetPrint Fulfillment hat geantwortet 22. Februar 2021

Hello Jane, this is JetPrint's support team lead, first, we truly apologize for the inconvenience brought to you on the previous sample order.

As our site states, our average ...

12. August 2021

I ordered 3 pair of jeans. 2 was the regular shipping, and 1 was for "expedited" shipping. the quality was a 0/10, it felt like paper. see through material. Its been a month and they still haven't shipped the "expedited" pair.

CVMBINOCLOTHING
Vereinigte Staaten
Fast 3 jahre mit der App
JetPrint Fulfillment hat geantwortet 2. April 2024

Hey there,

We extend our sincerest apologies for the disappointment you experienced with the quality of the jeans you ordered through our JetPrint app.

Rest assured, we have ...

30. Juni 2021

It took two weeks for Jetprint to tell me they ran out of the tote bag I ordered for my customer. Two weeks and nocontact. I have customers. I will update this review if they make it right very quickly.

My Righteous Apparel
Vereinigte Staaten
Mehr als 2 jahre mit der App
JetPrint Fulfillment hat geantwortet 31. März 2024

Hello,

Thank you very much for your review.

We sincerely apologize for the inconvenience caused by our oversight in not promptly notifying you of the inventory issue ...

3. Dezember 2019

SCAM! I used this app on multiple orders and not once has an order be delivered. They always come up with untraceable AWB's and I have receivced lots of customer complaints due to JETPRINT not delivering their items. I have lost money because I refunded all customers but never received my money back from JETPRINT. Stay away!! Most unprofessional company on Shopify

Aviation Travel Shop
Australien
Mehr als ein jahr mit der App
JetPrint Fulfillment hat geantwortet 3. Dezember 2019

Hello there, sorry for our oversight, the order was returned by FedEx first and changed to DHL official before, and the parcel has been successfully delivered to your ...

18. Dezember 2023

Never received a tracking update for the item, my account always stated "in production" 3 weeks after the order was placed. When the item finally arrived ANOTHER BRAND'S merchandize was with the product. I initially thought it was a joke: No Quality control, no accountability. Save your brand - partner somewhere else.

6Isaiah8
Vereinigte Staaten
Mehr als ein jahr mit der App
JetPrint Fulfillment hat geantwortet 20. Dezember 2023

Hey,

Thank you for your suggestion. Currently, each of our orders comes with a tracking number and is updated synchronously based on the order status.

According to our ...

14. Dezember 2021

Ordered fast shipping over 2 weeks ago, after 1 week in production they said it will be send 1-2 days after another week it's still in production. For 75 dollar for a watch you can get for 12 dollar on Ali express, and then this kind of service?!

Olivier Industries ® Art & Apparel
Deutschland
Mehr als ein jahr mit der App
JetPrint Fulfillment hat geantwortet 1. April 2024

Hello,

We deeply apologize for the delay in producing your order. We've recently bolstered our staff in the watch production line to expedite processing times moving forward. ...

Bearbeitet am 10. März 2021

Unfortunately I did Not test the ordering before making products available to my customers ( and I really should have read the reviews). It has been 9 days since ordering and have not gotten an update. The phone number to contact them does work so I’ve now tried emailing for an update...so far very disappointed. Will likely be removing products and app.

Imagery Matters
Vereinigte Staaten
Mehr als ein jahr mit der App
JetPrint Fulfillment hat geantwortet 10. März 2021

Hello there, this is JetPrint's support team lead, first, we truly apologize for the inconvenience brought to you on the following up for your orders. We've been busy ...

3. März 2021

I added JetPrint, because of the pricing and the great variety of products. I ordered five items to test the quality and see how the shipping times worked, since they were coming from China. I placed the order on Jan 02. I received three of my items within 30 days. The Stand Collar Zipper Hoodie was defective, it had the colored marking from the selvedge edge, sewn along the zipper chest high. ...

Mommy and Me Printing
Vereinigte Staaten
Etwa ein jahr mit der App
JetPrint Fulfillment hat geantwortet 1. April 2024

Hello,

We genuinely apologize for the inconvenience caused by your order with JetPrint.

Firstly, we want to assure you that if there are any quality concerns regarding our ...

11. April 2022

They have not sent out products that I paid for a month ago and did severe damage to my reputation as a shop. I've paid for so many undelivered products that Etsy refunded to customers because of delays from this shop and they went silent on me. Half of my customers have received free products because of this place, stay clear of them.

Ethereal M&A
Vereinigte Staaten
Etwa ein jahr mit der App
JetPrint Fulfillment hat geantwortet 1. April 2024

Hello,

We sincerely apologize for the inconvenience and frustration caused by the delay in fulfilling your order.

In response to your concerns:

1. We're truly sorry to hear ...