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We received a high quality product. The service was all right. It was produced and shipped within two weeks (which is fast, in my opinion).
The design interface could be more user friendly, to clearly separate the right left and outside from the inside (especially for boots). But the current one is good to work with too.
I have been using JetPrint for two years now. Love thier products. Very consistent.
Hey there,
We understand that you've experienced differences in quality, deviations from the item as described, or even incorrect production. We apologize for any inconvenience caused to you.
It's worth noting that as soon as we discovered such an issue, we took immediate action and reprinted the affected order for you. Even though the refund period has expired, if you still have objections to the quality or any aspect of your order, we're more than willing to open the refund process for you to reapply.
We tried to contact you last week to discuss this matter further, but unfortunately, we haven't heard back from you yet.
If you have any further questions or concerns, please feel free to contact our customer service team. We're here to assist you to the best of our ability.
Thanks.
I used this app to create products for my store. I love how much control you have to design over the products
top thanks Jennifer, the service is attentive to requests, thank you for fixing my problem and the products are very pretty
I just received my sample watch from JetPrint and I am beyond pleased. The quality of the print and watch is great! I had another watch POD supplier but their sample cannot compare with JetPrint. The customer service is also superb. They are very receptive to providing additional services that don't yet exist and are very responsive to my questions. The only drawback is that shipping does take a bit of time since products are coming from China but the quality makes up for it.
Sincerely thank you for your review, we are trying our best to provide the best service and the best product quality to our customers, especially watch customized POD service. We have a variety of watch styles for your watch brand business. If you want fast delivery you can change your product delivery method ;) And we are really looking forward to providing some additional services that don't yet exist to our customers to help their watch brand business.
It's not "if things will go wrong, it's when". In those times, support is the most important thing and JetPrint has support that keeps you warm and fuzzy inside.
Nice range of products and easy to use
First of all, the support is 5/5 stars alone, Jennifer and her team are super helpful.
The watch quality (Steel Strap Watches is what I've ordered) is great, the print quality is superb, the box they come in is also great, the presentation is great.
The only product I've tested from them is the Steel Strap Watch and I can say it's top notch quality for POD, there's no one at the moment that is even close to offering the same level of quality as them in the Watch category.
The JetPrint app is the easiest to create products with for POD stores. All other tools make it much harder to create similar products, especially when they have many surfaces to print. Thanks
These guys are killer! I've done tens of thousands of dollars of business with them. Very response. Daniel the owner even makes himself available on Facebook chat etc.
They're always adding great new additions to their product lines. Love these guys and highly recommend!