Avis (411)

Note globale
4
Nombre d’avis par note
  • 65 % des avis sont des avis à 5 étoiles
  • 13 % des avis sont des avis à 4 étoiles
  • 8 % des avis sont des avis à 3 étoiles
  • 5 % des avis sont des avis à 2 étoiles
  • 9 % des avis sont des avis à 1 étoiles
Modifié le 23 décembre 2022

NEW UPDATE: Back to 1 star for JetPrint. It’s Christmas and 5 blankets arrived too small (ordered 60x80”, came 57”x77”, 3 “ shorter in length and width than usual) AND the designs were squished in from the sides, very clearly evident with circular images looking drastically oval. I provided photos and videos of the warped designs and size error and I’m being told the designs are “normal”, that ...

Margherita Abitino | Fandom & Fantasy Creations
Canada
Environ 3 ans d’utilisation de l’application
JetPrint Fulfillment a répondu 2 avril 2024

Hello,

We apologize for any inconvenience caused by the issues you faced with your previous order.

We have initiated the refund process for your order. Please don't hesitate ...

26 août 2022

I paid for my order they never sent out to me I sent them like million emails they never replied to them about my order.

DDIIRO CLOTHING
États-Unis
Environ 3 ans d’utilisation de l’application
JetPrint Fulfillment a répondu 27 août 2022

Hi there, we apologize for the oversight on missing your previous email here, please kindly send us your order number again, we'll check and get you the status and solution ...

16 février 2021

First time I ordered to get samples of shoes we were hoping to launch with 14 designs. I ordered over a month ago, their site says 20 days to receive. Order says Fulfilled on 1-30-2021 (that's 17 days ago)-haven't gotten a thing. No response from anyone from the site. Can't find out what's going on with my order and even if I'll really get it. Tracking says it's still in China. I can't use a ...

Jane F. Hankins
États-Unis
Presque 3 ans d’utilisation de l’application
JetPrint Fulfillment a répondu 22 février 2021

Hello Jane, this is JetPrint's support team lead, first, we truly apologize for the inconvenience brought to you on the previous sample order.

As our site states, our average ...

12 août 2021

I ordered 3 pair of jeans. 2 was the regular shipping, and 1 was for "expedited" shipping. the quality was a 0/10, it felt like paper. see through material. Its been a month and they still haven't shipped the "expedited" pair.

CVMBINOCLOTHING
États-Unis
Presque 3 ans d’utilisation de l’application
JetPrint Fulfillment a répondu 2 avril 2024

Hey there,

We extend our sincerest apologies for the disappointment you experienced with the quality of the jeans you ordered through our JetPrint app.

Rest assured, we have ...

3 décembre 2019

SCAM! I used this app on multiple orders and not once has an order be delivered. They always come up with untraceable AWB's and I have receivced lots of customer complaints due to JETPRINT not delivering their items. I have lost money because I refunded all customers but never received my money back from JETPRINT. Stay away!! Most unprofessional company on Shopify

Aviation Travel Shop
Australie
Plus d'un an d’utilisation de l’application
JetPrint Fulfillment a répondu 3 décembre 2019

Hello there, sorry for our oversight, the order was returned by FedEx first and changed to DHL official before, and the parcel has been successfully delivered to your ...

14 décembre 2021

Ordered fast shipping over 2 weeks ago, after 1 week in production they said it will be send 1-2 days after another week it's still in production. For 75 dollar for a watch you can get for 12 dollar on Ali express, and then this kind of service?!

Olivier Industries ® Art & Apparel
Allemagne
Plus d'un an d’utilisation de l’application
JetPrint Fulfillment a répondu 1 avril 2024

Hello,

We deeply apologize for the delay in producing your order. We've recently bolstered our staff in the watch production line to expedite processing times moving forward. ...

18 décembre 2023

Never received a tracking update for the item, my account always stated "in production" 3 weeks after the order was placed. When the item finally arrived ANOTHER BRAND'S merchandize was with the product. I initially thought it was a joke: No Quality control, no accountability. Save your brand - partner somewhere else.

6Isaiah8
États-Unis
Plus d'un an d’utilisation de l’application
JetPrint Fulfillment a répondu 20 décembre 2023

Hey,

Thank you for your suggestion. Currently, each of our orders comes with a tracking number and is updated synchronously based on the order status.

According to our ...

Modifié le 10 mars 2021

Unfortunately I did Not test the ordering before making products available to my customers ( and I really should have read the reviews). It has been 9 days since ordering and have not gotten an update. The phone number to contact them does work so I’ve now tried emailing for an update...so far very disappointed. Will likely be removing products and app.

Imagery Matters
États-Unis
Plus d'un an d’utilisation de l’application
JetPrint Fulfillment a répondu 10 mars 2021

Hello there, this is JetPrint's support team lead, first, we truly apologize for the inconvenience brought to you on the following up for your orders. We've been busy ...

3 mars 2021

I added JetPrint, because of the pricing and the great variety of products. I ordered five items to test the quality and see how the shipping times worked, since they were coming from China. I placed the order on Jan 02. I received three of my items within 30 days. The Stand Collar Zipper Hoodie was defective, it had the colored marking from the selvedge edge, sewn along the zipper chest high. ...

Mommy and Me Printing
États-Unis
Environ un an d’utilisation de l’application
JetPrint Fulfillment a répondu 1 avril 2024

Hello,

We genuinely apologize for the inconvenience caused by your order with JetPrint.

Firstly, we want to assure you that if there are any quality concerns regarding our ...

11 avril 2022

They have not sent out products that I paid for a month ago and did severe damage to my reputation as a shop. I've paid for so many undelivered products that Etsy refunded to customers because of delays from this shop and they went silent on me. Half of my customers have received free products because of this place, stay clear of them.

Ethereal M&A
États-Unis
Environ un an d’utilisation de l’application
JetPrint Fulfillment a répondu 1 avril 2024

Hello,

We sincerely apologize for the inconvenience and frustration caused by the delay in fulfilling your order.

In response to your concerns:

1. We're truly sorry to hear ...