JetPrint: POD Chaussures, Sacs , 363 avis
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Excellent Iddea. Congrtulations
Sincerely thank you for your review, we are trying our best to provide the best service and the best product quality to our customers, especially watch customized POD service. We have a variety of watch styles for your watch brand business;)
Honestly, we gave it a try, they shipped out 1 product and my customer got it dirty... and with ink and stains. They offered a refund, but never heard from them again...
We are very sorry for the inconvenience caused by our delay. Due to the surge in orders before Christmas, the financial department’s processing of orders requiring refunds was a little slower than usual. We have already made the refund, it'll appear on your account in 1-3 days at most. We promise will pay more attention to rapid response and demand processing in the following services.
Very easy to customized watches. A must have app to offer unique watches to your customer. Your imagination is the limit. Love it and I hope they will add wood watch soon. See it in action on www.bravesportive.com
I had trouble with on hold orders so i contacted the team and they were Very helpful service I got from the team! Well done!
Be very careful with this app. After downloading and building my product, I was unable to view my dashboard and create a sample order. App is unresponsive on numerous occasions, and technical support is inadequate in providing assistance. Several times, I didn't receive a response for over 3 hours. Technical support agent completely ignored my symptoms and provided answers to a problem, I wasn't even having.
Hey there,
Thank you very much for taking the time to review our app. We sincerely apologize for the inconvenience you experienced with our product.
Rest assured, the issues you encountered have been addressed, and we have implemented fixes to ensure smoother functionality, especially regarding the dashboard and sample order creation.
We are deeply sorry for the delay in our response to your queries. We understand the frustration this may have caused and have taken steps to improve our response times. In the new year, we've expanded our support team to ensure more prompt and effective assistance for our users.
Your feedback is invaluable to us, and we appreciate your patience. If you have any further suggestions or encounter any other issues, please don't hesitate to reach out.
Thanks.
Does not ship to my home town where most of customers are. Cant even get a representative to write or email me back. Bad for my business because me trusting this app is a bad reflection of me. I’m beyond disappointed at how unprofessional and inconsiderate my first experience has been treated for me and as so for my customers.
Hey there,
We're sincerely sorry for the inconvenience you've experienced. At JetPrint, we strive to provide top-notch service to all our customers. We want to assure you that we currently support shipping orders to anywhere in the world. However, it seems there may have been a miscommunication or oversight in your case.
Our brand new team is dedicated to promptly addressing any issues that arise. Please provide us with your shipping address so that we can investigate this matter further, provide you with the most accurate information, or discuss potential solutions together.
We sincerely apologize for any disappointment or inconvenience caused. We value your business and hope for the opportunity to serve you again in the future.
Beaucoup de choix de produits, très bon prix et l'application est très bien conçu. J'ai hâte de voir mes premiers démo !
Just started using this app today and it's OK but would like to see more previews of how my logo looks on the tongue of sneakers. Just needs more preview angles to make sure I have my logo just right.
I am building my store and hope to be launching it soon. I found out about Jetprint and I started to work with them. Their products are amazing in variety, prices, availability. Also, they have these design templates that are real 'life savers' and will allow you to work in your design in a fast and accurate way. In addition to that, they have TRUE live support in their chat with friendly and considerate people ready to give you a hand. I strongly recommend them!
Currently unsatisfied with this app. I ordered two watches. One arrived defective (metal came apart). I contacted customer support on August 5th. It's August 11 today and i have not heard back. Very disappointed. Will update if things change.
Hello,
We sincerely apologize for the inconvenience caused by the defective watch you received and the delay in our response. At JetPrint, we take full responsibility for any product issues that may arise. Rest assured, we have a comprehensive refund policy in place to ensure that your investment is protected, and we also offer a generous 1-year warranty on all our watches.
We understand your disappointment and frustration with the situation. Please allow us to rectify this issue promptly. Our newly assembled team is dedicated to addressing any concerns you may have in a timely manner. We are committed to providing you with a high level of customer service and ensuring that you are completely satisfied with your purchase.
We appreciate your patience and understanding, and we are determined to make things right for you.