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I ordered one of my own designs and it was ok, honestly all jetprint needs is more jacket styles, men and women's clothing.
Hello,
Thank you so much for choosing JetPrint and for your honest feedback! We appreciate your fair evaluation of our services.
We acknowledge that our production lines for jackets and women's clothing are not as many as other products at present, which means that the development progress in these areas is slower.
However, we always prioritize our customers' needs, and we've added your suggestions to our product development waiting list.
If you have any further ideas or feedback, please don't hesitate to reach out to our customer service team. We're here to help!
Thank you.
bonjour,
je le recommande cette application, sauf il y a truc à améliorer les logos en relief pour les chaussures baskets et sneakers .
Cordialement.
IMPERIAL 125 R'B.
love their amount of products and the versatility. main draw back for me was the design platform. It kept freezing and reseting midway through and when I tried to save as draft. I came back to it the next day and it was gone. Currently waiting on response from JET I hope there is a fix or I am doing something wrong because I love their options
The app is user friendly over all I love the selection of things that JetPrint offers. I am thrilled with their customer service. Top Notch. Anything I asked them or needed help with, they promptly replied. There are actual humans working at this company.
Hey there,
Thank you for taking the time to share your feedback with us.
Regarding your first point about displaying shipping costs, we understand your concern. The reason why we do not display shipping costs in the "Compare At..." section is because we cannot accurately provide real-time shipping costs for every possible destination. If we were to fix a specific country for shipping costs, it might create the misconception that this cost is synchronized with the customer's target market, which could lead to confusion. Our aim is to provide transparent and accurate pricing, and displaying fixed shipping costs may not align with this goal.
Regarding your second point about shipping charges, we acknowledge that shipping costs are a significant factor for our customers. We are constantly working to negotiate reasonable shipping rates with our carriers to offer competitive prices. Additionally, we encourage you to consider the total price (product price plus shipping price) when comparing our services with other print-on-demand companies.
We appreciate your feedback on modifying our app, and we'll keep you updated via email once any changes are implemented.
Thank you.
Consistant technical errors present your clients with an unpleasent experiance.
Hi,
We sincerely apologize for the unpleasant experience you've had with our app. Your feedback is important to us, and we are committed to improving our service.
If you encounter any errors, please reach out to our customer service department, and we will be more than happy to assist you in resolving them. Additionally, if you have any suggestions for how we can enhance your experience, please don't hesitate to share them with our team.
Thank you for your understanding, and we appreciate your support as we work to improve JetPrint.
Offering an impressive combination of quality, variety, and service, JetPrint's really a reliable print-on-demand partner, I can confidently recommend JetPrint to anyone who requires print on demand products or services.
Love they have more options than other drop shipping company especially for shoes and better prices.
I am not happy with the design strategy. The designs don’t align well because there’s no auto fit or boundaries to put them in place. They slide all over the place. I was unsuccessful after a whole hour trying to mirror my shoe designs so no, I’m not satisfied with my experience.
love it. easy to design, publish and great product choices.
I can not change color on items that I already create and the text keep going backward.
Hey there,
We apologize for the inconvenience you've experienced while using our app.
At the moment, our app does not support editing of previously created projects. However, our technical team is actively working on implementing a feature that will allow designs to be edited for a second time.
Regarding the issue with the text moving backward, this might occur if your cursor has not been released after selecting a layer. We recommend ensuring that the layer is deselected before making any adjustments to prevent this issue from happening again.
Please feel free to reach out to our customer service team with any further questions or concerns.
Thank you.