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2024년 4월 17일

I LOVE ALL OF YOUR PRODUCTS KEEP ADDING MORE GREAT STUFF AND IT WOULD BE IF YOU WOULD ADD AOP SHOE BOXES AND PRINTABLE WOMEN HIGH HEEL SHOES

SHOPCODECLOTHING
미국
앱 사용 기간 거의 4년
2024년 4월 17일

Amazing program! Super high quality products, friendly customer service, the best prices on the market thanks again.

Footprints For Faith
캐나다
앱 사용 기간 1년 초과
2024년 4월 20일

So far I am enjoying it. I'm excited.

SassyCatsGalore
미국
앱 사용 기간 2일
2024년 4월 1일

excellent

LASC
캐나다
앱 사용 기간 2년 초과
2024년 2월 15일

Quality is great for SNEAKERS. This is where they shine. They do not have HALF sizes for sneakers, unfortunately.

TwiceAsHard Designs
미국
앱 사용 기간 7개월
2024년 3월 18일

love their amount of products and the versatility. main draw back for me was the design platform. It kept freezing and reseting midway through and when I tried to save as draft. I came back to it the next day and it was gone. Currently waiting on response from JET I hope there is a fix or I am doing something wrong because I love their options

Thazofobik
미국
앱 사용 기간 2개월
2024년 2월 5일

They are not responsive to emails and messages. However the app appears to run smoothly.

BrazenEmblazon
미국
앱 사용 기간 6개월
답글 JetPrint Fulfillment개 2024년 2월 18일

Hey there,

We're sorry for the delay in getting back to your emails and messages promptly. Cus most of our employees were on vacation for Chinese New Year celebrations and a little more slowdown than we had hoped for, but we back now. And we're fully committed to addressing your concerns as quickly as possible.

2024년 4월 11일에 편집됨

The app is user friendly over all I love the selection of things that JetPrint offers. I am thrilled with their customer service. Top Notch. Anything I asked them or needed help with, they promptly replied. There are actual humans working at this company.

ScarletIrisCreations.com
미국
앱 사용 기간 22일
답글 JetPrint Fulfillment개 2024년 3월 22일

Hey there,

Thank you for taking the time to share your feedback with us.

Regarding your first point about displaying shipping costs, we understand your concern. The reason why we do not display shipping costs in the "Compare At..." section is because we cannot accurately provide real-time shipping costs for every possible destination. If we were to fix a specific country for shipping costs, it might create the misconception that this cost is synchronized with the customer's target market, which could lead to confusion. Our aim is to provide transparent and accurate pricing, and displaying fixed shipping costs may not align with this goal.

Regarding your second point about shipping charges, we acknowledge that shipping costs are a significant factor for our customers. We are constantly working to negotiate reasonable shipping rates with our carriers to offer competitive prices. Additionally, we encourage you to consider the total price (product price plus shipping price) when comparing our services with other print-on-demand companies.

We appreciate your feedback on modifying our app, and we'll keep you updated via email once any changes are implemented.

Thank you.

2024년 2월 19일

Very easy to use. I like creating products with it.

originalityworks
미국
앱 사용 기간 대략 2개월
2024년 3월 20일

The sneaker and materials itself were of high quality and they fit ok- but it seemed unfinished and one side in particular looked handcut and misshapen. numerous visible product issues not in the mockups online -double stitches, frayed edges, etc. when i posted pictures of the actual product reaction was less than enthusiastic. others say they have had a positive experience so maybe it was that one product but right now I wouldn't recommend for a higher end shop.

RULEZ
캐나다
앱 사용 기간 19일
답글 JetPrint Fulfillment개 2024년 3월 21일

Hey there,

Thank you for providing your feedback. We appreciate your pursuit of the perfect product.

On March 20th (UTC+8), you reached out to us via online chat, expressing your concerns and preferences regarding our products. Among your requests, you specifically mentioned the importance of double stitching for you. We provided a detailed response to your inquiries on that day, and I will reiterate it here.

1. Our products are all made-to-order and hand-sewn. While we strive for consistency, it's important to note that achieving perfectly parallel double stitching in every pair may not always be feasible. If uniformity is essential to you, we suggest considering bulk orders.

2. Regrettably, we are unable to offer refunds for minor discrepancies such as slightly uneven stitching or minor fraying along the edges. Due to the handmade nature of our process, some degree of variation is to be expected.

3. While we value your dedication to customer satisfaction, we must clarify that we cannot guarantee flawlessness in every pair of shoes.

We appreciate your input and wish you success in finding a supplier that meets your exacting standards.

Thank you.