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Easy to use and good support! Everything works!
love the choices so far so good very beautiful.was loving the shoe line came out very beautiful shoes
The app is very user friendly with seamless integration. I would recommend the app for anyone looking for customized products.
It's a decent app to use. Standard shipping takes to long to get to customers. Express shipping keeps increasing. Overall it's decent
muy buen producto. Asistencia rapida.un 10.Diseño en la aplicacion muy facil .Me gustaria que tuviera mas ropa para personalizar .Precios muy buenos
Professional Team and great new interface work/app....... Really awesome ! and quick shipping time.
Your customer service Is Poor. The respnse time is extremely slow, and there appears to be little interest in actually learning the issues that need to be solved. There appears to be a canned response to rpblems without investibgation into the actual problem. Your sustem lacks effective personal assistance.
Hi,
We sincerely apologize for the inconvenience and frustration this issue has caused you.
Upon reviewing your case, we found that you contacted us 4 days ago (UTC+8) regarding orders #1002 and #1004, specifically mentioning that order #1004, placed on May 16, 2024, was not synchronized with your JetPrint account. Our customer service team promptly responded to assist you and explained the necessary steps.
After inspecting the situation, we believe the reason the order did not synchronize is because you altered its original attributes. Our product attributes consist of single attributes such as size (XS, S, M, L, XL, etc.). You added the attribute Color to this product and set its value to "Purple and Blue." In your screenshot, your customer purchased "Blue/2XL" clothing from your store. However, because our product has only a single attribute, the SKU for "Blue/2XL" is not available in your account, resulting in the order not synchronizing.
We strongly advise against altering product attributes from single to multiple attributes or vice versa, as such changes can disrupt order synchronization.
If you still wish to fulfill this order, we recommend locating the same design in your JetPrint account, ensuring it matches the ordered size, and placing a manual order accordingly.
Thanks.
Wäre schön wenn ich wieder in meine App käme .Sehr schlecht und schädlich für das Geschäft
Hey there,
We're sorry for any inconvenience or frustration caused by recent changes to our app.
We recognize the importance of optimizing our applications to better serve our customers. Our aim is to simplify the process and remove any unnecessary steps, ultimately improving your JetPrint experience.
To assist you further, we've created tutorials offering step-by-step guidance on using our updated app. These resources are tailored to help you navigate any changes seamlessly.
If you encounter any difficulties or have questions along the way, our dedicated customer service team is available to assist you. Please don't hesitate to reach out, and we'll gladly support you throughout the process.
Thanks.
The app works great and integrates with Shopify. The only thing annoying is the pop up asking you to rate the product. You can click it off, but I'm hoping it goes away permanently now that I'm leaving a review. Fingers crossed....
I'm really pleased with the quality of the watches and the customer service by Jennifer is always great. I'm excited also about the recent addition of engraving, this is a really great option to have. Thanks jetprint!
Gratefully, Neil Paul