JetPrint: Print On Demand , 360 avaliações

NEW UPDATE: Back to 1 star for JetPrint. It’s Christmas and 5 blankets arrived too small (ordered 60x80”, came 57”x77”, 3 “ shorter in length and width than usual) AND the designs were squished in from the sides, very clearly evident with circular images looking drastically oval. I provided photos and videos of the warped designs and size error and I’m being told the designs are “normal”, that the errors are “not the fault of the factory”, and that they “can’t be remade”. Even with side-by-side images of the warped blankets and the original blanket design. Absolutely unacceptable.

UPDATE: I am updating my review from a 1 to a 3 as JetPrint has finally responded and is issuing replacement blankets for those that arrived in the wrong size. Jennifer was kind and courteous and, though it was a delayed response, she was helpful. Will update my review again once the replacement items are received in good order. Original Review: Customer service is obviously not a priority for JetPrint. I've ordered multiples of the XL fleece blanket ((78.7 x 59.1 inches) and they are arriving in the Youth size (55.1 x 43.3 inches). I have attempted to contact JetPrint twice and have not heard back. My customers have paid for these items and are requesting replacements and/or their money back. I can't offer them either of these until JetPrint refunds the orders or informs me they are replacing the items with the correct size.

We started using JetPrint recently for our shoes manufacturing, after testing some other suppliers, and we found JetPrint to have the best variety including large men sizes and the best quality so far. They meet their fulfillment times and ship worldwide, which is very beneficial.
UPDATED to 4 stars because:
1. Support is seriously lacking. Promising answers that never arrive.
2. No support escalation option.
3. Additional items shipping cost BUG. Shipping cost for additional items is calculated like it is the first item. This is a showstopper. Must be fixed ASAP.

they provide the worst customer service ever, never responds to messages and if they do it takes 2-4 wks. I have orders that my customer never received the product. To have such a good product, I'm extremely disappointed in the service!!!!

I have ordered a few products from this supplier. so far everything has come as created. Slow shipping but hey its not AMAZON

These guys always help out when there is an issue. Great app and I look forward to a long working partnership with them.

I would give 10 out of 5 stars if I could! I very nearly gave up on Shopify as I didn't want to sell crappy products that my customers would be disappointed with. I couldn't find anything with value unless it was tshirts which I didn't want to sell. I stumbled across JetPrint and I cannot recommend this enough. Products are super high quality, the design software is easy peasy and simple. The mockup and importing is CRAZY - They include the information chart (material, fasten type etc) in the description for you so you don't have to copy over and waste precious time. I am SO EXCITED to start selling my products. Thank you so much JetPrint - you've made my entire year! Only one thing - please make some more wonderful watches for me to sell!!!

I have really been enjoying this app! It's actually become a bit of an addiction now, as I love working with designs! The only thing I don't like about the experience so far is the continual asking for a review from me after I already gave one. (This had 5 stars until now!) There should be an option, once a review has already been given, to stop that window from showing up so often. Do this and I'll put it back to 5 stars again.

Love all the options for footwear and home and living items. Had one minor hiccup and the customer service was by far amazing. Jennifer from Partnership Management company was outstanding and had my issue fixed immediately. Thank you!

Wow this app is amazing, its a must have, will use it again and again. Absolutely recommend it to a friend 100%. I think i will have fun with this one, its so easy to understand and use. Great App.

I gave a 2 stars for numerous things, speed of shipping was about 3 weeks but no tracking was given, the quality of the watch I ordered wasn't as good as I thought it would be, it feels like it will rust easily and compared to one I looked at in town at my local jewellery store, its not as good quality, the prices should be much lower, also USD is more expensive and I cannot see the conversion once I import it to my store which is unfair, I have to guess and depending on the currency conversion I am charged extra by my bank which is not very fair for an $18USD watch cost me $38NZD if I am going to resell it I would get complaints, the watch also stopped working numerous times, so I was late for one appointment because I was counting on the watch to work but it was 1 hour late.