JetPrint: Print On Demand , 363 รีวิว
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great app and great produkts and you can really design nice things, for starters is it a really good app
The app is fine, no problems. Integrated with Shopify no problem. Ordered samples will decide whether the actually supplier is great or poor after I see the results.
Great variety of product but POD designing is difficult instead just separate slots for each placement, all of the placement are in one layout.
And it’s troubling to go back and edit the placements.
Actually I can’t do it. This limits my ability to copy my template and make duplicates as variants. I really like Jet prints products but the ability to design is very low compare to the other POD companies I use.
Hey there,
We apologize for any frustration you encountered while using our app.
We're pleased to announce that we upgraded the mockup generator in January 2024. We hope this upgrade addresses some of the questions you had regarding product design capabilities. However, we understand there may still be areas for improvement, and we're dedicated to continuously enhancing our features to better serve our users.
If you have any specific questions or suggestions for additional features, please don't hesitate to contact our customer service team.
Once again, we apologize for any inconvenience and appreciate your ongoing support and feedback.
There are great products on Jetprint, but I wish the process to create Personalized products was easier. I also would like to be able to copy my products to make different variations, instead of having to start from scratch for each new product. When I am creating my products, there is not an option to add a design from the DIY side unless I am making an order. This is frustrating.
Afull shipment
Hey there,
Thanks for letting us know about this. We're sorry for any trouble you're having with our app.
We get how frustrating it can be to encounter issues with our service. Please know that our team is dedicated to delivering a top-notch service experience for everyone, and we take your feedback seriously.
I want to like this app but it will not work. It just kicks me back out to the app section of the Shopify app. I did manage to access it in my browser only to face more disappointment. Overall, it's the eternal upload speed, unintuitive UI and super basic design tools that make this a 2 star app. It is a pity too cause It seems like they have a great selection of products. I hate that I hate it.
Hey there,
We're sorry for the disappointing experience you had with our app.
Our technical team has identified and resolved a bug that was causing the app to unexpectedly exit the Shopify app section. Furthermore, we've made optimizations to boost upload speeds and enhanced the user interface for a smoother experience.
We understand your frustration and truly appreciate your patience and understanding.
Please feel free to give our app another try. We're confident you'll see significant improvements, and we're here to assist you at every stage.
Easy to use and so much fun to design with!
L love this printing service. What I will suggest as improvement is the editing interface, could it be made more user friendly? Can you make a design be editable after it has been published?
The app works great and integrates with Shopify. The only thing annoying is the pop up asking you to rate the product. You can click it off, but I'm hoping it goes away permanently now that I'm leaving a review. Fingers crossed....
Sorry to say but they're terrible. Placed a test order on November 14th, it's now December 4th and it's not fulfilled yet. Hit up support, never heard back. Never going to make a customer wait this long, absolutely terrible company. Never using them again.
Hey,
We apologize for the inconvenience and frustration caused by the delay in receiving your order.
After investigating this matter, we would like to clarify that payment for your order was made on November 16th (UTC+8). On November 23rd (UTC+8), we successfully submitted your order to the carrier. Due to carrier delays, orders began shipping on November 25th (UTC+8), and tracking numbers were updated simultaneously.
Unfortunately, the carrier has informed us that the a small number of orders is causing delays in tracking number updates. We apologize for any confusion this may have caused. As of now, your order has been delivered.
We understand the frustration this delay causes and appreciate your patience and understanding during this time.
Sincerely,
JetPrint Team