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I have ordered a few products from this supplier. so far everything has come as created. Slow shipping but hey its not AMAZON
they provide the worst customer service ever, never responds to messages and if they do it takes 2-4 wks. I have orders that my customer never received the product. To have such a good product, I'm extremely disappointed in the service!!!!
Hey there,
We're sorry for the unpleasant experience you had with our service. We recognize the significance of timely communication and dependable delivery, particularly when fulfilling orders for your customers.
We've overhauled our customer service department and established a new team committed to addressing inquiries promptly and effectively.
Should you have any further questions or concerns, don't hesitate to reach out. We appreciate your business and look forward to the chance to collaborate with you again in the future.
Thanks.
These guys always help out when there is an issue. Great app and I look forward to a long working partnership with them.
I have really been enjoying this app! It's actually become a bit of an addiction now, as I love working with designs! The only thing I don't like about the experience so far is the continual asking for a review from me after I already gave one. (This had 5 stars until now!) There should be an option, once a review has already been given, to stop that window from showing up so often. Do this and I'll put it back to 5 stars again.
I love Jetprint! It's the best print on demand app I've ever used. It has so many products to choose from, and the quality is amazing. The app is easy to use and integrates well with my online store. I can create and sell my own designs in minutes. Jetprint is fast, reliable, and affordable. I highly recommend it to anyone who wants to start or grow their own online business.
I can only give 2 stars for now, because I have not been able to try the app in my store yet. Before I can try to give the app a try, I am getting pop-ups telling me to rate, without getting the chance to try the app. I will give a better honest rating when I am able to utilize the app, and see if it is as good as it claims to be. Please allow rating editing so that I may update my rating after trying the app in store.
Hey there,
We apologize for the inconvenience caused by the pop-up message you encountered. It was not our intention to disrupt your experience with our app.
We have taken measures to rectify the issue and improve your overall experience with our app.
If you have any further questions or concerns, please don't hesitate to reach out to our customer service team.
Thank you for your understanding, and we are committed to delivering better service to you in the future.
I would give 10 out of 5 stars if I could! I very nearly gave up on Shopify as I didn't want to sell crappy products that my customers would be disappointed with. I couldn't find anything with value unless it was tshirts which I didn't want to sell. I stumbled across JetPrint and I cannot recommend this enough. Products are super high quality, the design software is easy peasy and simple. The mockup and importing is CRAZY - They include the information chart (material, fasten type etc) in the description for you so you don't have to copy over and waste precious time. I am SO EXCITED to start selling my products. Thank you so much JetPrint - you've made my entire year! Only one thing - please make some more wonderful watches for me to sell!!!
Love all the options for footwear and home and living items. Had one minor hiccup and the customer service was by far amazing. Jennifer from Partnership Management company was outstanding and had my issue fixed immediately. Thank you!
Wow this app is amazing, its a must have, will use it again and again. Absolutely recommend it to a friend 100%. I think i will have fun with this one, its so easy to understand and use. Great App.
Sincerely thank you for your review, we are trying our best to provide the best service and the best product quality to our customers, especially watch customized POD service. We have a variety of watch styles for your watch brand business;)
I gave a 2 stars for numerous things, speed of shipping was about 3 weeks but no tracking was given, the quality of the watch I ordered wasn't as good as I thought it would be, it feels like it will rust easily and compared to one I looked at in town at my local jewellery store, its not as good quality, the prices should be much lower, also USD is more expensive and I cannot see the conversion once I import it to my store which is unfair, I have to guess and depending on the currency conversion I am charged extra by my bank which is not very fair for an $18USD watch cost me $38NZD if I am going to resell it I would get complaints, the watch also stopped working numerous times, so I was late for one appointment because I was counting on the watch to work but it was 1 hour late.
Thank you for your feedback. At present, we have improved the app in all aspects. The average production time is 5-7 working days(depending on the quantity of the order products) The average shipping time for Standard Delivery is about 14-20 working days, and 5-9 working days for Express Delivery. Regarding logistics tracking, we have also upgraded the system so that the tracking number will be automatically updated within two days of the delivery of the package.