Jewelry Solutions , 리뷰 20개
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App suddenly stopped working. No support to help. I'm not the only one with this experience. Don't pay for this
Dear CX Jewellers,
Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.
Could you give us another chance? Thank you.
I use this app to list all my stock in my online store the app has gone offline and all efforts to reach support failed they have simply abundant this app and left the customers in the dark and my shop offline. I have lost many customers because of this and would not recommend this to anyone.
Dear Diagem Diamonds,
Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.
Could you give us another chance? Thank you.
Same as previous reviews... We use this app to list part of our stock in our online store. As of today, the app has gone offline, all efforts to reach support failed and we're left in the dark AND MY SHOP OFFLINE. None of our products can be purchased even though only 10% of our products are using Jewelry Solutions. We are losing customers and revenue because of this and would not recommend this to anyone. A significant amount of work went into listing with this App, so deleting it and starting over is another big loss.
Dear ECOMARK Diamonds,
Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.
Could you give us another chance? Thank you.
Suddenly, you can no longer install the app. The developers appear to have abandoned it despite customers having subscriptions...
Dear Hand-Me-Diamonds,
Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.
Could you give us another chance? Thank you.
Jewelry solutions makes integrating products from other vendors a breeze while making my mom and pop site feel like it can compete with the big guys. Back end use is also easy and customizable .. thank you for being a great support tool.
Thank you for your review. We are glad to help!
This app is very helpful for our business! It easily synced with our website. Installation is also quick and straightforward.
Athra, thank you for trusting in our solution. Do not hesitate to contact us if you need any assistance.
Unfortunately I have to change my previous review. I was really happy that I found this app and that the support was helping with all of the small errors.
For some reason the guys from the support team just disappeared and I can't get to them for over two weeks now and because of that I'm loosing money because I can't lunch my website. This is my last effort to get in contact with you and to get your attention.
Dear Adamas,
Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.
Could you give us another chance? Thank you.
I am writing this review in hoping to get in contact with this company. I have email multiple times and get meet with a response saying my question is being review. But no actual response. Then when i try again the email gets kicked back to me. I would love to use this product but I am unable to use the company I want to use through them. Can you please contact me so i can know if your product will work with what i need. tommy@bennettco.co
Dear CX Tommy,
Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.
Could you give us another chance? Thank you.
just started using this app and so far it has checked off all of my requirements. Glad I found something that can help me launch.
Mical, thank you for your support.
Jewelry Solutions app started working fine in the beginning, but after 4 weeks of working the app crashed. I have been trying to reach their support and it has been over a week now and I have not received any email back regarding to my issue.
Dear M&V Vanguard Jewelry,
Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.
Could you give us another chance? Thank you.