Avaliações (20)

Classificação geral
3,3
Número por nível de avaliação
  • 55% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 45% das avaliações são de 1 estrelas
Data de edição: 10 de maio de 2024

good

Adamas International
Canadá
Mais de 2 anos usando o app
Jewelry Solutions deixou uma resposta 8 de março de 2024

Dear Adamas,

Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.

Could you give us another chance? Thank you.

10 de abril de 2020

This app is very helpful for our business! It easily synced with our website. Installation is also quick and straightforward.

Athra
Estados Unidos
Mais de 2 anos usando o app
Jewelry Solutions deixou uma resposta 17 de abril de 2020

Athra, thank you for trusting in our solution. Do not hesitate to contact us if you need any assistance.

17 de junho de 2021

just started using this app and so far it has checked off all of my requirements. Glad I found something that can help me launch.

Mical Jewelry
Estados Unidos
Aproximadamente 2 anos usando o app
Jewelry Solutions deixou uma resposta 17 de junho de 2021

Mical, thank you for your support.

1 de novembro de 2020

This app is great, easy to use and friendly. The product filter, video and 360 view are the essential feathers that every jewelry website must have. They are very helpful. I’m satisfied with the customer service.

Thailand Gem
Tailândia
Mais de 1 ano usando o app
Jewelry Solutions deixou uma resposta 11 de novembro de 2020

Thank you very much. Do not hesitate to contact us if you need anything.

30 de agosto de 2021

I am writing this review in hoping to get in contact with this company. I have email multiple times and get meet with a response saying my question is being review. But no actual response. Then when i try again the email gets kicked back to me. I would love to use this product but I am unable to use the company I want to use through them. Can you please contact me so i can know if your product will work with what i need. tommy@bennettco.co

Bennett Jewelry Co.
Estados Unidos
Mais de 2 anos usando o app
Jewelry Solutions deixou uma resposta 4 de setembro de 2021

Dear CX Tommy,

Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.

Could you give us another chance? Thank you.

8 de outubro de 2022

I use this app to list all my stock in my online store the app has gone offline and all efforts to reach support failed they have simply abundant this app and left the customers in the dark and my shop offline. I have lost many customers because of this and would not recommend this to anyone.

Diagem Diamonds
África do Sul
Mais de 2 anos usando o app
Jewelry Solutions deixou uma resposta 8 de março de 2024

Dear Diagem Diamonds,

Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.

Could you give us another chance? Thank you.

3 de fevereiro de 2023

Same as previous reviews... We use this app to list part of our stock in our online store. As of today, the app has gone offline, all efforts to reach support failed and we're left in the dark AND MY SHOP OFFLINE. None of our products can be purchased even though only 10% of our products are using Jewelry Solutions. We are losing customers and revenue because of this and would not recommend this to anyone. A significant amount of work went into listing with this App, so deleting it and starting over is another big loss.

ECOMARK Diamonds
Estados Unidos
Aproximadamente 2 anos usando o app
Jewelry Solutions deixou uma resposta 8 de março de 2024

Dear ECOMARK Diamonds,

Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.

Could you give us another chance? Thank you.

Data de edição: 16 de junho de 2021

Jewelry Solutions app started working fine in the beginning, but after 4 weeks of working the app crashed. I have been trying to reach their support and it has been over a week now and I have not received any email back regarding to my issue.

M&V Vanguard Jewelry
Estados Unidos
Quase 2 anos usando o app
Jewelry Solutions deixou uma resposta 11 de maio de 2021

Dear M&V Vanguard Jewelry,

Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.

Could you give us another chance? Thank you.

30 de junho de 2020

This app is great! They are super helpful and will listen to your every need with care. I required a lot of customizations for my website and they were done with ease and in a timely manner. I’m extremely satisfied with the customer service and quality of this app and recommend it to anyone who is looking to sell jewelry in Shopify.

Japan Auction House
Japão
Aproximadamente 1 ano usando o app
Jewelry Solutions deixou uma resposta 30 de junho de 2020

Hi, thank you for working with us! We are glad to help your business. If you need anything, please contact us. :-)

11 de julho de 2023

App suddenly stopped working. No support to help. I'm not the only one with this experience. Don't pay for this

CX Jewellers
Canadá
Aproximadamente 1 ano usando o app
Jewelry Solutions deixou uma resposta 8 de março de 2024

Dear CX Jewellers,

Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.

Could you give us another chance? Thank you.