評價 (20)

整體評分
3.3
各級評分數量
  • 55% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 45% 的評分為 1 顆星
2021年8月30日

I am writing this review in hoping to get in contact with this company. I have email multiple times and get meet with a response saying my question is being review. But no actual response. Then when i try again the email gets kicked back to me. I would love to use this product but I am unable to use the company I want to use through them. Can you please contact me so i can know if your product will work with what i need. tommy@bennettco.co

Bennett Jewelry Co.
美國
使用應用程式 2年多
Jewelry Solutions 已回覆 2021年9月4日

Dear CX Tommy,

Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.

Could you give us another chance? Thank you.

2022年10月8日

I use this app to list all my stock in my online store the app has gone offline and all efforts to reach support failed they have simply abundant this app and left the customers in the dark and my shop offline. I have lost many customers because of this and would not recommend this to anyone.

Diagem Diamonds
南非
使用應用程式 2年多
Jewelry Solutions 已回覆 2024年3月8日

Dear Diagem Diamonds,

Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.

Could you give us another chance? Thank you.

2023年2月3日

Same as previous reviews... We use this app to list part of our stock in our online store. As of today, the app has gone offline, all efforts to reach support failed and we're left in the dark AND MY SHOP OFFLINE. None of our products can be purchased even though only 10% of our products are using Jewelry Solutions. We are losing customers and revenue because of this and would not recommend this to anyone. A significant amount of work went into listing with this App, so deleting it and starting over is another big loss.

ECOMARK Diamonds
美國
使用應用程式 大約2年
Jewelry Solutions 已回覆 2024年3月8日

Dear ECOMARK Diamonds,

Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.

Could you give us another chance? Thank you.

編輯時間:2021年6月16日

Jewelry Solutions app started working fine in the beginning, but after 4 weeks of working the app crashed. I have been trying to reach their support and it has been over a week now and I have not received any email back regarding to my issue.

M&V Vanguard Jewelry
美國
使用應用程式 接近2年
Jewelry Solutions 已回覆 2021年5月11日

Dear M&V Vanguard Jewelry,

Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.

Could you give us another chance? Thank you.

2023年7月11日

App suddenly stopped working. No support to help. I'm not the only one with this experience. Don't pay for this

CX Jewellers
加拿大
使用應用程式 大約1年
Jewelry Solutions 已回覆 2024年3月8日

Dear CX Jewellers,

Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.

Could you give us another chance? Thank you.

編輯時間:2021年2月22日

I wonder how long it can take to verify my account? And if the connection with suppliers is free, cause I've seen one which expects 120 fees a month I have just chat with a woman from the RAPnET, and she said that they could give me credentials just if my company is registered as a jewellery shop for at least one year, and the products available via this app are not all the products. Their are just very few products available via jewellery solution from Rap Net

Cavreu
英國
使用應用程式 7個月
Jewelry Solutions 已回覆 2021年2月22日

Dear Carveu,

Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.

Could you give us another chance? Thank you.

2022年10月10日

Suddenly, you can no longer install the app. The developers appear to have abandoned it despite customers having subscriptions...

Hand-Me-Diamonds
美國
使用應用程式 2個月
Jewelry Solutions 已回覆 2024年3月8日

Dear Hand-Me-Diamonds,

Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.

Could you give us another chance? Thank you.

2019年9月16日

Dident get the app to work on my site. Contacted support but they newer replyed...............................

viklands - 2019 - all rights resereved
瑞典
使用應用程式 4天
Jewelry Solutions 已回覆 2019年9月16日

Dear CX viklands,

Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.

Could you give us another chance? Thank you.

2021年9月10日

I am trying to use this app but unfortunately no luck and no support at all. I am still waiting for your reply...

shoprmcgems
香港特別行政區
使用應用程式 18分鐘
Jewelry Solutions 已回覆 2021年9月11日

Dear Shoprmcgems,

Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.

Could you give us another chance? Thank you.