I had a problem to install the app in my online store I contacted support but they never replyed....
Manol, thank you. But we have found 2 tickets from you (#86 and #328) and both were replied on the next day. Could you please specify if there is any other additional request pending? If you prefer, contact us at email@example.com. Sincerely.
M&V Vanguard Jewelry
Jewelry Solutions app started working fine in the beginning, but after 4 weeks of working the app crashed. I have been trying to reach their support and it has been over a week now and I have not received any email back regarding to my issue.
M&V Vanguard Jewelry, thank you for your feedback and patience. As we talked on the phone, we are under an incredible amount of work due to the pandemic and demand of our services, but we are replying everyone as soon as possible. Sincerely.
I wonder how long it can take to verify my account? And if the connection with suppliers is free, cause I've seen one which expects 120 fees a month I have just chat with a woman from the RAPnET, and she said that they could give me credentials just if my company is registered as a jewellery shop for at least one year, and the products available via this app are not all the products. Their are just very few products available via jewellery solution from Rap Net
Cavreu, thank you for your feedback, but we are not associated with RapNet and its policies. We just provide the solution to connect Shopify with RapNet. Sincerely.
viklands - 2019 - all rights resereved
Dident get the app to work on my site. Contacted support but they newer replyed...............................
Hi viklands, we added new features and changed our pricing policies. We would love to have you reconsider your experience and feedback with our app. Please contact us if you need any help. Thank you.