JivoChat Business Live Chat

JivoChat Business Live Chat

by JivoChat

Free Live Chat, Facebook chat, Ticket & Email for Shopify.

Overall rating
4.8 of 5 stars
Based on 86 reviews

  • 5 of 5 stars
    93% of ratings are 5 stars
  • 4 of 5 stars
    2% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    5% of ratings are 1 stars

All reviews

1 - 10 of 86 reviews

eva brooklyn

I used this app and it did not meet my requirements so I uninstalled it. Despite I did not subscribe to any news they kept spamming me with information that I was not interested in from different email addresses. Last email it said your plan will expire soon please renew which obviously it is not true because I uninstalled the app, I found it a scam to do this because I almost uninstalled another chat app that is working for me because of their spamming. Bad practices, bad policy, I won't recommend it at all

Developer reply

November 18, 2019

Hello Eva, we are sorry to hear that you received many emails from us.
We would appreciate it if you share with us your requirements that Jivo didn't meet.

Suzy's Dog Fashion - Since 1954

Very happy with JivoChat and the team behind it.
Tools work well, and even when there is a slight bump on the road it is actually resolved quickly and in person.

We've been using the chat, callback, telegram and facebook integrations on a number of sites amongst our shopify site www.suzysdogfashion.com

*** Stars for sure.

Canines World

i love this app so far. visit my site www.caninesworld.com to see how it would let costumer connect with you and get a better idea. Haven't try costumer support yet so i can't say anything from that side but definitely try it.

Tangerine Wall

La acabo de instalar y todo funciona perfectamente en español. Buen servicio de Atención al Cliente por chat. Con el plan gratis, es justo lo que necesitamos. Espero no tener que hacer una revisión a la baja más adelante. Mi enhorabuena.

Developer reply

October 1, 2019

Bienvenido a Jivo! :)

Minox Imports

Awesome app. Congratulations and Thank you for providing this excellent tool and free version, specially to whom is starting now.

Developer reply

July 1, 2019

Thank you, it means a lot to us!

Emileo's World

I love the app easy to install and people can reach you by email, messenger & call. I personally uninstall because when I sent me a message besides getting a notification and being able to reply fast I had to log in. I should of ask for support but idk why that didn't cross my head. So yeah give it a try. App awsome.

Developer reply

June 26, 2019

Thank you a lot for your feedback!


App molto semplice da installare e facile da utilizzare. E' completa. Sono molto soddisfatta.

Developer reply

May 21, 2019


Simply IcedOut

Few minutes after installing it then boom! I can now communicate with customers for free and real -time! best app ever that is free!

Developer reply

May 21, 2019

You're right. We have a very simple app to set and start working. Thank you very much for your review!

Simply Gifts

I installed this app a few days ago. I changed from another app because it wasn't user-friendly when it came to answering messages and I didn't particularly like the message interface on the website. I find JivoChat very easy to use and was really easy to set up. I also love the chat box and I have had a few people use it already, so I am very happy so far.

Developer reply

April 12, 2019

Thank you very much, we appreciate your feedback.


muito bom, vale muito apena, muito útil para tirar as duvidas de clientes, aqui não precisa ter whatsapp e nada disso.

Developer reply

April 12, 2019

Muito obrigado

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