整体评分
4.6
每个评分等级的数量
  • 86% 的评分是 5 星
  • 6% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 6% 的评分是 1 星
2017年10月30日

Loving this app - it’s making my communication lightnight speed with my customers!

Rover Pet Products
澳大利亚
大约1年 人在使用应用
2017年11月15日

Had used a few different apps prior to this. Hands down best mobile application and desktop app available. Being able to custimize every piece is a great bonus too. Tech support has been great when needed. All around happy to have bought a full liscense for the next year.

Lighting Trendz
美国
11个月 人在使用应用
2017年10月2日

Awesome Live Chat App ! Very Easy to Connect With Your Shopify Site , Very Accurate Translator , and Super Affordable . You Get all The Big Time Features for Great Price ! And Customer Service Rocks ! Thank You Team Jivo !

Wheelerdealersoft Toss
美国
11个月 人在使用应用
编辑时间:2019年11月6日

Very happy with JivoChat and the team behind it.
Tools work well, and even when there is a slight bump on the road it is actually resolved quickly and in person.

We've been using the chat, callback, telegram and facebook integrations on a number of sites amongst our shopify site www.suzysdogfashion.com

*** Stars for sure.

Suzy's Dog Fashion - Since 1954
比利时
11个月 人在使用应用
JivoChat已回复 2022年11月7日

Thank you very much for your review!
We try our best to give you all the best experience in our Freemium and PRO version.
Your feedback gave us more strenght to do so! :D

2018年11月14日

We just started using Jivo and they are great. Easy to install, customer service (via their own chat) is always there with all the answers. Works well on our mobile Wix site, something we required. So far, so good!

HurleyRobertsService.com
美国
11个月 人在使用应用
编辑时间:2020年5月13日

Updated Review: (May 14, 2020)

Igor, offered me exceptional service when I got in touch with him. Previously I uninstalled this app, however, I am using this app again and I appreciate the way my concern was handled and now I am looking forward to growing my team from global locations & internal=tional support agents.

Thank you Igor

==================
Previous Review:

I have been contacting support / sales at their email address sales@jivochat.com since 2 weeks and no one cares to respond. It has been an awful experience with Jivochat support.

Workologic
印度
10个月 人在使用应用
JivoChat已回复 2020年4月15日

Thank you for taking the time to give us your feedback. I am truly sorry you had a negative experience with our support. This does not come anywhere near our standards of service. Our support is available 24/7 on our website jivochat.com.
As for the email, we will be looking into this case, and do our best to improve our service. If there is still something we can do to help you, please reach out to our 24/7 support at jivochat.com or write me a letter is@jivochat.com, I would be glad to help. Kind Regards, Igor

2017年10月20日

We have already had a great experience with using Jivo Live Chat when we had our business in Europe and we were happy to find it here, in Shopify Apps.

Jivo Live Chat App is nice and easy to use for both customers and admin. You just intuitively understand what to do. It supports different languages, what is very important for us. It is very flexible – you can connect it with any channel you use – FB, Viber, Telegram, so you can be always in touch with your potential customers.
Good job, guys! We will definitely recommend it!

Sativa Organics
美国
10个月 人在使用应用
2019年2月19日

JivoChat is a great app for any store that wants offer world class customer service. It definitely deserves 5 stars.

Colossal Store
巴西
9个月 人在使用应用
JivoChat已回复 2019年4月12日

Thanks a lot!

2017年12月11日

The best Chat App, period. I've been using it for about 10 days, and it's really good, it's simple to set up agents, so I can have my co-workers answering questions while I produce.

Damndevil Ind
阿根廷
9个月 人在使用应用
编辑时间:2019年8月31日

I found out about Jivo where I worked as a remote customer service agent. I fell in love with it and was very excited to see it on Shopify's app store. I use it to act as a sales agent or representative when I have visitors or customers on my store site. The most important thing is that I never miss chats on mobile or my PC, the notification sounds are so loud! I'd love cheaper plans though as I'm a small business, but then again, they give value for money.

Olifant Love
美国
8个月 人在使用应用
JivoChat已回复 2019年4月12日

Thank you for your review.