Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its multi-language support and seamless integration with platforms like Facebook, Viber, and Telegram. They value features such as live visitor monitoring, proactive chat invitations, and customizable chat windows. The omni-channel support and mobile version are also highly commended. Merchants report increased sales and customer interaction since using the app. The customer service is generally praised, with merchants noting helpful interactions with the support staff.

April 2, 2018

Best app ever!! I really like it and I recommend to everyone

Gamers Nation Shop
Brazil
21 days using the app
November 9, 2020

Really helpful App. Glad I stumbled upon it. Helps me talk to customers easily and also help them out. Also great Team Support. Especially Divya. A must download for your store. <3

Black Clover Shop
Philippines
21 days using the app
JivoChat replied November 7, 2022

Thank you so much for your review!
We wish you more sales and conversion with JivoChat from now on and if you need any help, our support team is ready to help you out!

Be the Jivo with you!

January 23, 2018

I would recommend anyone a perfect application. it is a work that contains many applications together and is convenient.

Maxilineshopping
Canada
20 days using the app
October 3, 2017

I have been using Jivo Chat for about 5 years and each year it keeps getting better and better. My old developer suggested we use it and I just went ahead with his suggestion because I didn't know anything about web development or apps. Now I have schooled myself so much in development that I built our last website and no longer need a developer in house.

I still use Jivo because they are friendly and always there when I need them. I don't have to wait forever in some cyber line or until the next business day. The platform is easy to use for non developers and developers alike. You can customize it to fit your website colors and have certain triggers.

My customers use it frequently, which is the goal so it is perfect for what I need.

Physique Tea
United States
18 days using the app
Edited October 3, 2017

Im loving it, for the price i can place chat in different sites i have with only un agent, and omnichannel is fantastic to give support over telegram, facebook ...

I can have chat window customized for each site i have, jut need to add new channel, triggers work fine too.

Im getting so much more live chat inquiries than before with other chat solution

Cleverloop Es
Spain
17 days using the app
March 8, 2018

Excellent application to talk with our clients, we can monitor who is live in our site and know from where the client is speaking and many other options, once again excellent app, I recommend to anyone who really wants to give attention to their customers.Cheers!!!!!!

Bfskylark
United Kingdom
17 days using the app
July 25, 2022

I think it's one of the best. Easy to learn and integrates very well. It's been a short time since I started using it, but for now there's no problem and I'm glad

FurnToLive
United States
16 days using the app
JivoChat replied July 29, 2022

Thank you for your review. We are doing our best to bring you the best features while keeping things simple. Let us know if you need any help, we are at your service 24/7!

July 1, 2019

Awesome app. Congratulations and Thank you for providing this excellent tool and free version, specially to whom is starting now.

Minox Imports
Brazil
16 days using the app
JivoChat replied July 1, 2019

Thank you, it means a lot to us!

March 8, 2019

This app is bad ass! I like that the clean and professional user interface that because it enables me to give my site visitors a Big Time presence! If you want to communicate INSTANTLY with your site visitors you should get this app.

ShopEcstasy.com
United States
16 days using the app
JivoChat replied April 12, 2019

You right! Thank you :)

Edited June 8, 2020

estou usando e muito top gostei muito parabéns aos criadores apenas 1 click e se conecta ao cliente!

shopp-fite
Brazil
14 days using the app
JivoChat replied November 7, 2022

Muito obrigada!!!
Conte conosco sempre que precisar! Estamos aqui para ajudá-lo sempre!