Updated Review: (May 14, 2020)
Igor, offered me exceptional service when I got in touch with him. Previously I uninstalled this app, however, I am using this app again and I appreciate the way my concern was handled and now I am looking forward to growing my team from global locations & internal=tional support agents.
Thank you Igor
I have been contacting support / sales at their email address firstname.lastname@example.org since 2 weeks and no one cares to respond. It has been an awful experience with Jivochat support.
Thank you for taking the time to give us your feedback. I am truly sorry you had a negative experience with our support. This does not come anywhere near our standards of service. Our support is available 24/7 on our website jivochat.com.
As for the email, we will be looking into this case, and do our best to improve our service. If there is still something we can do to help you, please reach out to our 24/7 support at jivochat.com or write me a letter email@example.com, I would be glad to help. Kind Regards, Igor
Suzy's Dog Fashion - Since 1954
Very happy with JivoChat and the team behind it.
Tools work well, and even when there is a slight bump on the road it is actually resolved quickly and in person.
We've been using the chat, callback, telegram and facebook integrations on a number of sites amongst our shopify site www.suzysdogfashion.com
*** Stars for sure.
i love this app so far. visit my site www.caninesworld.com to see how it would let costumer connect with you and get a better idea. Haven't try costumer support yet so i can't say anything from that side but definitely try it.
La acabo de instalar y todo funciona perfectamente en español. Buen servicio de Atención al Cliente por chat. Con el plan gratis, es justo lo que necesitamos. Espero no tener que hacer una revisión a la baja más adelante. Mi enhorabuena.
Bienvenido a Jivo! :)
Awesome app. Congratulations and Thank you for providing this excellent tool and free version, specially to whom is starting now.
Thank you, it means a lot to us!
I love the app easy to install and people can reach you by email, messenger & call. I personally uninstall because when I sent me a message besides getting a notification and being able to reply fast I had to log in. I should of ask for support but idk why that didn't cross my head. So yeah give it a try. App awsome.
Thank you a lot for your feedback!
PITTURA PER HOBBY
App molto semplice da installare e facile da utilizzare. E' completa. Sono molto soddisfatta.
Few minutes after installing it then boom! I can now communicate with customers for free and real -time! best app ever that is free!
You're right. We have a very simple app to set and start working. Thank you very much for your review!
I installed this app a few days ago. I changed from another app because it wasn't user-friendly when it came to answering messages and I didn't particularly like the message interface on the website. I find JivoChat very easy to use and was really easy to set up. I also love the chat box and I have had a few people use it already, so I am very happy so far.
Thank you very much, we appreciate your feedback.
muito bom, vale muito apena, muito útil para tirar as duvidas de clientes, aqui não precisa ter whatsapp e nada disso.