JivoChat Live Chat

JivoChat Live Chat

by JivoChat

Turn store visitors into paying customers with Jivo Live Chat

4.4 of 5 stars(95 reviews)

Grow conversion rate by 20%

Engage with every visitor on your website and get more sales and leads from the traffic you already have. Enjoy the "Jivo Curve"!

One app instead of many

Live chat, email, Facebook, callback, telephony : now you can finally have all your communications with clients in one single app.

Easy to setup and easy to use

We keep things simple for you and your team. 3 minutes to install and you are all set. Desktop, mobile or web - Jivo has it all covered.

About JivoChat Live Chat

Most visitors leave your website without buying, contacting your managers or leaving their email. 70% of them will never come back. And it’s likely you’ve spent money, time and effort to bring them to your website.

This is how JivoChat can help:

JivoChat starts a conversation with every visitor on your website by showing a chat widget with a question relevant to your business. Tell about your current discounts or offer some help.

According to research by the American Marketing Association, visitors who engage with your business using live chat are 3x more likely to buy. 

Add JivoChat to your website and watch your conversion rate grow. It's that simple!

Here’s why 200 000+ businesses and marketers choose JivoChat:

  • Fair pricing: A forever free basic plan or a powerful Pro version starting from only 13$ per month.

  • Built-in CRM: Add statuses and reminders to every conversation. Follow up and convert your leads into actual sales.

  • Omnichannel: Contact clients through live website chat, phone, email, Facebook or Apple Business Chat.

  • Visitor Monitoring & Smart Triggers: Track your visitors in real time and proactively initiate live chats with them

  • Typing Insight: See the messages that visitors are typing even before they hit “send.”

  • Multiplatform: Desktop, Mobile or Web version - choose the Jivo app that suits your needs

  • Instant callbacks for visitors: Blow your customer’s minds by calling them back in less than 27 seconds.

  • Quick Phrases & Canned Responses: Create pre-written messages and send them by using hotkeys, get suggestions from messages you’ve sent before.

  • Multi-agent chats: Transfer and invite colleagues to participate in open support chats with customers.

  • Easy to install: The whole process takes no more than 3 minutes. Just copy and paste the code.

Take charge of what’s happening on your website. Install JivoChat, start talking to your visitors and converting them into leads and paying customers.

Integrates with

  • Google Analytics,
  • Facebook Messenger,
  • Mobile SDK,
  • CRM,
  • zapier,
  • Gmail

See the app in action

Explore how the app works in an example store.

View example store

Media gallery


Pricing 14-day free trial

See all pricing options
Free Basic Plan


Best live chat app for Shopify

  • Lifetime free 5 users

  • Unlimited live chats and websites

  • Live chat support in 20 languages

  • Desktop, Mobile and Browser apps

  • 24/7 customer support

Professional Plan


or $13/month billed at $156 once per year

Stand out with amazing customer service

  • Basic Plan + Many Features!

  • Proactive live chats

  • Detailed visitor info

  • Canned responses

  • Live chat and file transfer

  • Live visitor monitoring

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    89% of ratings are 5 stars
  • 4 of 5 stars
    4% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    6% of ratings are 1 stars

Most recent reviews


used another app and then turn to Jivochat, like the fucntion- proactive invitation, we 've seen more customer involved leave messages and look for advice. Very helpful for final conversion. Used 15 trial days and now just paid for pro version, so far so good. Divya helped much when we had an issue processing payment, it is system bug and we waited for 2 weeks for solution, finally okay now.

Arrow Tech Sa

O suporte é rapido e eficaz, bom atendimento e resolução de problemas. German do suporte lhe ajudou com a instalacao do chat no site. Satisfeito e recomendo.


I would love to give a shout out to Carlos, I was having a lot of issues getting this attached to my Shopify store. For some reason the plug-in didn't want to work and one of the customer service members even made a whole step by step video for me to install manually, but unfortunately it still did not help. Then when I went back for help I got Carlos (Que the angelic music) He took a look at my settings and it was just a little filter I had selected that was my issue. Everything was right in the world and the app was working perfectly. But then I thought I would do some clean up since I some how made multiple channels. I couldn't get it to work again. I reached out and got Carlos again!! He got me back up and running. I really love this add on to my Shopify store. Would highly recommend!! My favorite feature is that I can see when I have visitors in my store and what they are looking at so I can be proactive and reach out to my customer while on the site.