JivoChat Live Chat

JivoChat Live Chat

by JivoChat

Instagram, Live Chat, Facebook, Email, WhatsApp and Chatbots

4.6 of 5 stars(102 reviews)

Grow conversion rate by 20%

Engage with every visitor on your website and get more sales and leads from the traffic you already have. Enjoy the "Jivo Curve"!

One app instead of many

Live chat, email, Facebook, callback, telephony : now you can finally have all your communications with clients in one single app.

Easy to setup and easy to use

We keep things simple for you and your team. 3 minutes to install and you are all set. Desktop, mobile or web - Jivo has it all covered.


About JivoChat Live Chat

Most visitors leave your website without buying, contacting your managers or leaving their email. 70% of them will never come back. And it’s likely you’ve spent money, time and effort to bring them to your website.

Jivo is an omnichannel business messenger that is tailored for e-commerce websites.

This is how JivoChat can help:

JivoChat starts a conversation with every visitor on your website by showing a chat widget with a question relevant to your business with prechat buttons. Tell about your current discounts or offer some help.

According to research by the American Marketing Association, visitors who engage with your business using live chat are 3x more likely to buy. 

Add JivoChat to your website and watch your conversion rate grow. It's that simple!

Here’s why 270 000+ businesses and marketers choose JivoChat:

  • Fair pricing: A forever free basic plan or a powerful Pro version.

  • Built-in CRM: Add statuses, tags and reminders to every conversation. Follow up by creating deals and moving them through the pipeline to close more sales.

  • Contact clients through 11 different channels: Live chat, phone, email, Instagram, WhatsApp, Facebook, Apple Business Chat and others.

  • Visitor Monitoring & Smart Triggers: Track your visitors in real time and proactively initiate live chats with them

  • Typing Insight: See the messages that visitors are typing even before they hit “send.”

  • Multiplatform: Desktop, Mobile or Web version - choose the Jivo app that suits your needs

  • Instant callbacks for visitors: Blow your customer’s minds by calling them back in less than 27 seconds.

  • Quick Phrases: Create pre-written messages and send them by using hotkeys, get suggestions from messages you’ve sent before.

  • Multi-agent chats: Transfer and invite colleagues to participate in open support chats with customers.

  • Easy to install: The whole process takes no more than 3 minutes.

Take charge of what’s happening on your website. Install JivoChat, start talking to your visitors and converting them into leads and paying customers. d

Integrates with

  • Google Analytics,
  • Facebook Messenger,
  • CRM,
  • Instagram Direct,
  • WhatsApp Business,
  • MailChimp

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 14-day free trial

See all pricing options

Free forever

Free

  • Lifetime free 5 users
  • Unlimited live chats and websites
  • Live chat support in 20 languages
  • Desktop, Mobile and Browser apps
  • 24/7 customer support

Pro

$29/month

or $19/month billed at $228 once per year

  • Basic Plan + Many Features!
  • Smart Triggers
  • Detailed visitor info
  • Canned responses
  • Chat and file transferring
  • Live visitor monitoring
  • Chatbot

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    88% of ratings are 5 stars
  • 4 of 5 stars
    6% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    6% of ratings are 1 stars

Most recent reviews

Bling Cartel

I just recently migrated from Yahoo platform to Shopify (www.blingcartel.com) and I was having issues with integrating the JivoChat app after the transition. I got in contact with Juan at JivoChat and he was very patient with me and we actually figured it all out while he stayed with me on chat. The chat app is now working great on Shopify and I am super happy with the customer service. Thanks so much!

Lash Affair

Was looking for some quick instructions and Juan was very helpful. He put me in the right direction and the problem was solved quickly.

Bagd - Bag The Deal

This App is great! It helps our store so much & staying in touch with our customers is a bonus as it helps them feel at ease. There are so many amazing features to this App! Defiantly 5 Stars Review from our side. Thank you so much to Divya for amazing service & checking up on us if we are satisfied with service & app we have received. Defiantly an APP you would want as an online store to help your customers reach you without hassle - I love the feature of having the option to download the APP on one's phone so you are always up to speed with customers sending messages. Great Service! Thank you Divya!