Grow conversion rate by 20%
Engage with every visitor on your website and get more sales and leads from the traffic you already have. Enjoy the "Jivo Curve"!
One app instead of many
Live chat, email, Facebook, callback, telephony : now you can finally have all your communications with clients in one single app.
Easy to setup and easy to use
We keep things simple for you and your team. 3 minutes to install and you are all set. Desktop, mobile or web - Jivo has it all covered.
About JivoChat Live Chat
Most visitors leave your website without buying, contacting your managers or leaving their email. 70% of them will never come back. And it’s likely you’ve spent money, time and effort to bring them to your website.
This is how JivoChat can help:
JivoChat starts a conversation with every visitor on your website by showing a chat widget with a question relevant to your business. Tell about your current discounts or offer some help.
According to research by the American Marketing Association, visitors who engage with your business using live chat are 3x more likely to buy.
Add JivoChat to your website and watch your conversion rate grow. It's that simple!
Here’s why 200 000+ businesses and marketers choose JivoChat:
Fair pricing: A forever free basic plan or a powerful Pro version starting from only 13$ per month.
Built-in CRM: Add statuses and reminders to every conversation. Follow up and convert your leads into actual sales.
Omnichannel: Contact clients through live website chat, phone, email, Facebook or Apple Business Chat.
Visitor Monitoring & Smart Triggers: Track your visitors in real time and proactively initiate live chats with them
Typing Insight: See the messages that visitors are typing even before they hit “send.”
Multiplatform: Desktop, Mobile or Web version - choose the Jivo app that suits your needs
Instant callbacks for visitors: Blow your customer’s minds by calling them back in less than 27 seconds.
Quick Phrases & Canned Responses: Create pre-written messages and send them by using hotkeys, get suggestions from messages you’ve sent before.
Multi-agent chats: Transfer and invite colleagues to participate in open support chats with customers.
Easy to install: The whole process takes no more than 3 minutes. Just copy and paste the code.
Take charge of what’s happening on your website. Install JivoChat, start talking to your visitors and converting them into leads and paying customers.
- Google Analytics,
- Facebook Messenger,
- Mobile SDK,
See the app in action
Explore how the app works in an example store.View example store
Pricing 14-day free trial
Free Basic Plan
Best live chat app for Shopify
Lifetime free 5 users
Unlimited live chats and websites
Live chat support in 20 languages
Desktop, Mobile and Browser apps
24/7 customer support
or $13/month billed at $156 once per year
Stand out with amazing customer service
Basic Plan + Many Features!
Proactive live chats
Detailed visitor info
Live chat and file transfer
Live visitor monitoring
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
I'm using this app from their beginning. I'm more or less satisfied with the app, except few glitches every now and then. I would like to have more features in free version, so app can be more usable even for free users. Then I would definitely reconsider 5 stars.
Thank you for your review! We are currently working hard on adding new features to both free and paid versions of our app. Hopefully, you'll enjoy our newest updates when we roll them out :)
Updated Review: (May 14, 2020)
Igor, offered me exceptional service when I got in touch with him. Previously I uninstalled this app, however, I am using this app again and I appreciate the way my concern was handled and now I am looking forward to growing my team from global locations & internal=tional support agents.
Thank you Igor
I have been contacting support / sales at their email address firstname.lastname@example.org since 2 weeks and no one cares to respond. It has been an awful experience with Jivochat support.
Thank you for taking the time to give us your feedback. I am truly sorry you had a negative experience with our support. This does not come anywhere near our standards of service. Our support is available 24/7 on our website jivochat.com.
As for the email, we will be looking into this case, and do our best to improve our service. If there is still something we can do to help you, please reach out to our 24/7 support at jivochat.com or write me a letter email@example.com, I would be glad to help. Kind Regards, Igor
RUN FROM THIS COMPANY..Product is absolute garbage...even worse is their "support" Absolutely stay away...too many other good options. Absolute garbage company
We would like to apologise for your negative experience with our product. If it's possible, we'd like to learn more about your specific situation and make things right.
Please drop me a letter at firstname.lastname@example.org