Jotform AI Chatbot ‑ Live Chat
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- Hjemmehørende i USA
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- Jotform Inc.
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Jotform AI Chatbot automatiserer kundesupport og kundeservice samt øger konverteringer og salg
Disse AI-drevne helpdesk-løsninger hjælper virksomheder med automatisk at håndtere kundesamtaler på tværs af chat, FAQ og live-interaktioner. Intelligente agenter svarer øjeblikkeligt, løser problemer og guider brugere i realtid hele døgnet. Et indbygget arbejdsområde til support samler live-beskeder, automatiske svar og selvbetjeningssvar for at reducere arbejdsbyrden og sikre hurtigere svartider. Forhandlere kan tilbyde hurtigere og mere ensartet hjælp via en skalerbar kommunikationsoplevelse med en AI-assistent.
- AI-chatbots giver personlig hjælp til produkter og politikker i realtid.
- Shopify-integrationen holder produkt- og ordreoplysninger opdateret – uden behov for kodning.
- Smart automatisering håndterer forespørgsler, guider køb og anbefaler produkter.
- Tilbyd kundesupport via chat og taleopkald med menneskelignende AI-svar.
- Dine kunder kan kommunikere med dig via WhatsApp, Instagram og Messenger.
Indeholder maskinoversat tekst
- Populær hos butikker som din
- Hjemmehørende i USA
Sprog
Engelsk, Tyrkisk, Tysk, Fransk, Italiensk, Spansk, og Portugisisk (Brasilien)
Denne app er ikke oversat til Dansk
Fungerer sammen med
- Shopify-administrator
- Canva
- Messenger
- SMS
- Wordpress
Kategorier
Beskeder i realtid
Automatiske svar
Automatisering af workflows
Anmeldelser (35)
I would like to formally express my dissatisfaction with both the chatbot implementation and the level of customer support we have received so far.
The bot is currently performing terribly and is actively harming the customer experience on our website. It repeatedly confuses products, provides incorrect prices, invents false minimum order requirements, and gives customers misleading or completely inaccurate information. Instead of helping users, it creates confusion and damages trust in our business.
What is even more concerning is that despite reporting these issues multiple times, the support team has not provided any effective resolution. The problems continue to occur, and the bot still ignores the information and rules it was supposed to follow.
At this point, the chatbot is introducing serious risks to our sales process and customer communication. We cannot allow customers to receive false pricing, incorrect product details, or fabricated order conditions.
We expect an urgent investigation into:
why the bot is generating false information,
why it fails to follow the provided product and pricing data,
why it keeps confusing products,
and why previous reports have not been properly addressed.
If these issues cannot be resolved quickly, we will be forced to reconsider continuing with this implementation.
We need immediate action and a clear explanation of what is being done to fix the system.
Hi AlkoNaWesele.pl,
Thanks for your review and for letting us know about this. We know this is important, and our Developers are giving it their full attention. We’ll follow up with any news as soon as we have it and keep you updated through your support ticket. We truly appreciate your patience while we get this resolved.
If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We're always here to help.
UPDATE:
Thanks for your patience while we investigated this issue.
Our Developers have reviewed the case and provided a suggested solution in your support ticket that should help resolve the problem. When you have a chance, you can review the latest update in the ticket and let us know the outcome. If you need any further assistance or have additional questions, simply reply to the ticket and we'll be happy to help.
If the suggested solution resolves the issue, we would greatly appreciate it if you would consider updating your review to reflect your experience. Your feedback means a lot to us.
You need to add a lazy loader feature, or something similar as it is slowing down my page load speed. After testing in Google Insights, my mobile load speed is 27, and my desktop load speed is 50. And as you may know this is a big factor for Google search results.
Hi Barbecue Parts Depot,
Thanks for sharing your experience. Regarding your feedback on the page loading speed, feel free to reach out through our Contact Us page at https://www.jotform.com/contact/ and share more details. We'll be happy to take a closer look and see how we can help.
UPDATE:
Our development team has implemented performance optimizations to improve the loading speed of Shopify Agents, specifically targeting the concerns you raised about site speed and overall page performance.
Can you try it again and let us know whether these improvements have resolved the issue on your store? If the updates have addressed your concerns, we would be grateful if you would consider updating your review to reflect your latest experience with the app.
If you have any other questions, let us know and we'll be happy to help.
Eu gostei muito, ainda estou experimentando mas já me surpreendeu em como é fácil e extremamente eficaz!
Hi Óticas John Vision,
Thanks for your wonderful review. We're glad you're enjoying the app so far and that it's working well for you. We appreciate you sharing your experience.
If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Support
App-support leveres af Jotform Inc..
Ressourcer
Denne udvikler tilbyder ikke direkte support på Dansk.
Udvikler
San Francisco, CA, US
Lanceret
16. april 2025
Dataadgang
Denne app skal have adgang til følgende data for at kunne fungere i din butik. Se hvorfor i udviklerens politik om beskyttelse af persondata .
Se kundedata:
Følsomme data, enheds- og aktivitetsdata
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Følsomme data
Navn, mailadresse, telefonnummer
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Enheds- og aktivitetsdata
Geolokation, IP-adresse, browser og operativsystem
Se data om medarbejdere og bidragydere:
Butiksejer
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Butiksejer
Navn, mailadresse, telefonnummer, fysisk adresse
Se butiksdata:
Produkter, ordrer, Webshop, Shopify-administratorpanel
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Se produkter
Produkter, produktfortegnelser, kollektioner
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Se ordrer
Al ordrehistorik for de seneste 60 dage, returneringer
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Se Webshop
Sider i webshop, tema
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Se Shopify-administratorpanel
Juridiske politikker
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