Jotform AI Chatbot ‑ Live Chat
- Priser
-
Gratis abonnement tilgængeligt
- Populær hos butikker som din
- Hjemmehørende i USA
- Bedømmelse
- 4,2 (28)
- Udvikler
- Jotform Inc.
Galleri med udvalgte billeder
Jotform AI Chatbot automatiserer kundesupport & kundeservice, øger konverteringer & salg
Disse AI-drevne helpdesk-løsninger hjælper virksomheder med automatisk at håndtere kundesamtaler på tværs af chat, FAQ og live interaktioner. Intelligente agenter reagerer øjeblikkeligt, løser problemer og guider brugere i realtid, 24/7. Et indbygget supportarbejdsområde samler live messaging, automatiserede svar og selvbetjeningssvar for at reducere arbejdsbyrden og fremskynde svarene. Forhandlere kan give hurtigere, mere konsekvent hjælp gennem en skalerbar kommunikationsoplevelse med en AI-assistent.
- AI-chatbots giver realtids, personlig assistance om produkter og politikker.
- Shopify-integration holder produkt- og ordreoplysninger opdateret uden behov for kodning.
- Smart automatisering håndterer forespørgsler, guider køb og anbefaler produkter.
- Giv kundesupport via chat og telefonopkald med menneskelignende AI-svar.
- Dine kunder kan kommunikere med dig via WhatsApp, Instagram og Messenger.
Indeholder maskinoversat tekst
- Populær hos butikker som din
- Hjemmehørende i USA
Sprog
Engelsk, Tyrkisk, Tysk, Fransk, Italiensk, Spansk, og Portugisisk (Brasilien)
Denne app er ikke oversat til Dansk
Fungerer sammen med
- Shopify-administrator
- Messenger
- Google Drive
- Slack
- OneDrive
Kategorier
Beskeder i realtid
Automatiske svar
Automatisering af workflows
Priser
Starter
Gratis
- 5 Chatbots
- 100 månedlige samtaler
- 10.000 månedlige sessioner
- 50 minutters telefonopkald
- 250 månedlige SMS
- 10M tegn i vidensbase
Bronze
$39 om måneden
eller $408 om året, og spar 13 %
- 25 Chatbots
- 1.000 månedlige samtaler
- 100.000 månedlige sessioner
- 100 minutters telefonopkald
- 300 månedlige SMS
- 20M tegn i vidensbase
Silver
$49 om måneden
eller $468 om året, og spar 20 %
- 50 Chatbots
- 2.500 månedlige samtaler
- 1.000.000 månedlige sessioner
- 200 minutters telefonopkald
- 500 månedlige SMS
- 50M tegn i vidensbase
Gold
$129 om måneden
eller $1,188 om året, og spar 23 %
- 100 Chatbots
- 10.000 månedlige samtaler
- 2.000.000 månedlige sessioner
- 300 minutters telefonopkald
- 750 månedlige SMS
- 100M tegn i vidensbase
Indeholder maskinoversat tekst
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder
Anmeldelser (28)
I've purchased on Dec 20th the chatbot because of the Instagram integration.
There's a documented feature that the bot stops answering the chat for 24h if someone answers manually. Tis feature doesn't work
There's another documentation saying we can filter keyworkds to tell the bot which chat to reply and which not to. This feature also doesn't work.
None of the features I paid for works so I've requested a refund on the exact same day I purchased and now I'm being ghosted as well as got my ticket deleted from their system. If I search by ID it says if doesn't exist.
I'm not only disappointed by the missing documented feature itself but also by it inefficient support.
If a company says it provides service A, and after you purchase "A" can't be provided, the refund should be processed immediately.
My recommendation to future users is to be careful. There are features that Jotform say they do, but they don't.
Hi Aecio Sarti Art Gallery,
Thanks for sharing your experience and for outlining your concerns so clearly. We understand how frustrating it can be when features don't behave as you expect.
To clarify, when we tested the Instagram Agent, everything was working properly as set up. It only responds to messages that contain predefined keywords. Here's a screenshot that shows my test result: http://link.jotform.com/fu5bh1KwUW.
Manual reply is also supported and works best through Jotform Inbox, under the Conversations/Live Chat tab. From there, clicking the "Take Over" button pauses the AI so it won't interrupt while you respond manually. We have a guide here: https://www.jotform.com/help/how-to-take-over-chat-in-ai-agent-mobile-app/. Since I was able to replicate the issue when replying directly within Instagram chat, I have opened a ticket and escalated it to our Developers here: https://www.jotform.com/answers/34564951. We'll get back to you here once we have updates about this.
If you're still experiencing issues with these features or would like help with your refund, feel free to submit a support ticket through our Help Center from the Contact Us page: https://www.jotform.com/contact/. If you already have an existing ticket and you're unable to access it, share with us the ticket link so we can check. It's highly likely that your ticket was only set to private, so ensure that you're logged in to the same account to access it.
UPDATE:
We'd like you let you know that the issue with automatic pause after you manually reply to the chat has now been resolved by our Developers. Thanks for your patience and understanding.
Give it a try and let us know how it goes.
Unfortunately the Chat Bot will not stick to instructions to only use information in the knowledge bank. I have been training it for 2 months and it has every detail uploaded and is instructed to only use infpormation uploaded. But it still makes up the products' ingredients no matter how much I train it after every answer it gives. I have to switch it off as it is putting us at risk of someone having an allergic reaction. I hope I can get a refund for the 10 months remaining on teh subscription.
Hi Nimbus,
Thanks for sharing your experience. We'll need to review your current setup so we can assist in resolving the issue. Feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be ready to help once we hear from you.
UPDATE:
We located your support ticket, and our team has completed the refund you requested. If everything now aligns with what you needed, we'd greatly appreciate it if you could take a moment to update your review here. Thanks for your time and consideration.
So far, this app has been a huge time saver. It provides accurate and useful information to our customers. Lots of options to customize the responses but pretty good out the gate.
Hi RM Outpost,
Thanks for your thoughtful review. We’re glad our app is saving you time and helping you deliver useful information to your customers.
If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Support
Appsupport leveres af Jotform Inc..
Ressourcer
Denne udvikler tilbyder ikke direkte support på Dansk.
Udvikler
San Francisco, CA, US
Lanceret
16. april 2025
Dataadgang
Denne app skal have adgang til følgende data for at kunne fungere i din butik. Se hvorfor i udviklerens politik om beskyttelse af persondata .
Se persondata:
Kunder, butiksejer
-
Kunder
Navn, mailadresse, telefonnummer, fysisk adresse, geolokation, IP-adresse, browser og operativsystem
-
Butiksejer
Navn, mailadresse, telefonnummer, fysisk adresse
Se butiksdata:
Produkter, ordrer, Webshop, Shopify-administratorpanel
-
Se produkter
Produkter, produktfortegnelser, kollektioner
-
Se ordrer
Alle ordreoplysninger for de seneste 60 dage, returneringer
-
Se Webshop
Sider i webshop, tema
-
Se Shopify-administratorpanel
Juridiske politikker
Flere apps som denne
