Jotform AI Chatbot ‑ Live Chat

Name: Jotform AI Chatbot ‑ Live Chat
Brand: Jotform Inc.
Rating: 4.3 (30 reviews)

Priser: Gratis abonnement tilgængeligt
Bedømmelse: 4,3 (30)
Udvikler: Jotform Inc.

Jotform AI Chatbot automatiserer kundesupport og kundeservice og øger konverteringer samt salg

Disse AI-drevne helpdesk-løsninger hjælper virksomheder med automatisk at administrere kundesamtaler på tværs af chat, ofte stillede spørgsmål og live-interaktioner. Intelligente agenter svarer med det samme, løser problemer og vejleder brugere i realtid døgnet rundt. Et indbygget arbejdsområde til support samler live-beskeder, automatiske svar og svar via selvbetjening for at reducere arbejdsbyrden og give hurtigere svar. Forhandlere kan levere hurtigere og mere ensartet hjælp gennem en skalerbar kommunikationsoplevelse med en AI-assistent.

AI-chatbots giver personligt tilpasset hjælp til produkter og politikker i realtid.
Shopify-integration holder produkt- og ordreoplysninger opdateret – det kræver ingen kodning.
Smart automatisering håndterer forespørgsler, vejleder ved køb og anbefaler produkter.
Levér kundesupport via chat og taleopkald med menneskelignende AI-svar.
Dine kunder kan kommunikere med dig via WhatsApp, Instagram og Messenger.

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Populær hos butikker som din: Hjemmehørende i USA

Sprog

Engelsk, Tyrkisk, Tysk, Fransk, Italiensk, Spansk, og Portugisisk (Brasilien)

Denne app er ikke oversat til Dansk

Fungerer sammen med

Shopify-administrator
Google Drive
Instagram
Messenger
OneDrive
Slack
WhatsApp

Kategorier

Chat

Beskeder i realtid

Automatiske svar

Tilpasning

Helpdesk

Kanaler

Automatisering af workflows

Priser

Starter

Gratis

Funktioner

5 chatbots
100 månedlige samtaler
10.000 månedlige sessioner
50 minutters telefonopkald
250 månedlige sms'er
10 mio. tegn i vidensbasen

Bronze

$39 om måneden

eller $408 om året, og spar 13 %

Funktioner

25 chatbots
1.000 månedlige samtaler
100.000 månedlige sessioner
100 minutters telefonopkald
300 månedlige sms'er
20 mio. tegn i vidensbasen

Sølv

$49 om måneden

eller $468 om året, og spar 20 %

Funktioner

50 chatbots
2.500 månedlige samtaler
1.000.000 månedlige sessioner
200 minutters telefonopkald
500 månedlige sms'er
50 mio. tegn i vidensbasen

Guld

$129 om måneden

eller $1,188 om året, og spar 23 %

Funktioner

100 chatbots
10.000 månedlige samtaler
2.000.000 månedlige sessioner
300 minutters telefonopkald
750 månedlige sms'er
100 mio. tegn i vidensbasen

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Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder

Anmeldelser (30)

Samlet bedømmelse

4,3

Antal pr. bedømmelsesniveau

77 % af bedømmelserne er på 5 stjerner
23
7 % af bedømmelserne er på 4 stjerner
2
0 % af bedømmelserne er på 3 stjerner
0 % af bedømmelserne er på 2 stjerner
17 % af bedømmelserne er på 1 stjerner
5

Alle anmeldelser

Redigeret 2. marts 2026

I was getting tired of trying Chat ai agents having tested many.

This one actually works amazingly well .

I tested it with many scenarios questions and even got angry with it it to test its response. It learns very well and outshines its competitors .

More importantly it interacts with the customers very well and promotes sales .

AAA

Paul Parker Creative Artist

Storbritannien

2 dage bruger appen

Jotform Inc. svarede 3. marts 2026

Hi Paul Parker Creative Artist,
Thanks for sharing your wonderful feedback. We're glad to hear that Jotform AI Chatbot app is working well for you and helping with customer interactions and sales.
If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

29. december 2025

I've purchased on Dec 20th the chatbot because of the Instagram integration.

There's a documented feature that the bot stops answering the chat for 24h if someone answers manually. Tis feature doesn't work

There's another documentation saying we can filter keyworkds to tell the bot which chat to reply and which not to. This feature also doesn't work.

None of the features I paid for works so I've requested a refund on the exact same day I purchased and now I'm being ghosted as well as got my ticket deleted from their system. If I search by ID it says if doesn't exist.

I'm not only disappointed by the missing documented feature itself but also by it inefficient support.

If a company says it provides service A, and after you purchase "A" can't be provided, the refund should be processed immediately.

My recommendation to future users is to be careful. There are features that Jotform say they do, but they don't.

Aecio Sarti Art Gallery

Canada

2 måneder bruger appen

Jotform Inc. svarede 9. januar 2026

Hi Aecio Sarti Art Gallery,
Thanks for sharing your experience and for outlining your concerns so clearly. We understand how frustrating it can be when features don't behave as you expect.
To clarify, when we tested the Instagram Agent, everything was working properly as set up. It only responds to messages that contain predefined keywords. Here's a screenshot that shows my test result: http://link.jotform.com/fu5bh1KwUW.
Manual reply is also supported and works best through Jotform Inbox, under the Conversations/Live Chat tab. From there, clicking the "Take Over" button pauses the AI so it won't interrupt while you respond manually. We have a guide here: https://www.jotform.com/help/how-to-take-over-chat-in-ai-agent-mobile-app/. Since I was able to replicate the issue when replying directly within Instagram chat, I have opened a ticket and escalated it to our Developers here: https://www.jotform.com/answers/34564951. We'll get back to you here once we have updates about this.
If you're still experiencing issues with these features or would like help with your refund, feel free to submit a support ticket through our Help Center from the Contact Us page: https://www.jotform.com/contact/. If you already have an existing ticket and you're unable to access it, share with us the ticket link so we can check. It's highly likely that your ticket was only set to private, so ensure that you're logged in to the same account to access it.

UPDATE:
We'd like you let you know that the issue with automatic pause after you manually reply to the chat has now been resolved by our Developers. Thanks for your patience and understanding.
Give it a try and let us know how it goes.

3. november 2025

Unfortunately the Chat Bot will not stick to instructions to only use information in the knowledge bank. I have been training it for 2 months and it has every detail uploaded and is instructed to only use infpormation uploaded. But it still makes up the products' ingredients no matter how much I train it after every answer it gives. I have to switch it off as it is putting us at risk of someone having an allergic reaction. I hope I can get a refund for the 10 months remaining on teh subscription.

Nimbus

Australien

3 måneder bruger appen

Jotform Inc. svarede 4. november 2025

Hi Nimbus,
Thanks for sharing your experience. We'll need to review your current setup so we can assist in resolving the issue. Feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be ready to help once we hear from you.

UPDATE:
We located your support ticket, and our team has completed the refund you requested. If everything now aligns with what you needed, we'd greatly appreciate it if you could take a moment to update your review here. Thanks for your time and consideration.