Jotform AI Chatbot ‑ Live Chat

Jotform AI Chatbot ‑ Live Chat

Hinnoittelu
Ilmainen sopimus saatavilla
Suosittu samankaltaisissa kaupoissa
Sijaintipaikka Yhdysvallat
Tähtiarvio
3,8 (31)
Kehittäjä
Jotform Inc.

Jotform AI Chatbot automates customer support & customer service, boosts conversions & sales

These AI-powered help desk solutions help businesses manage customer conversations automatically across chat, FAQ and live interactions. Intelligent agents respond instantly, resolve issues, and guide users in real time, 24/7. A built-in support workspace brings together live messaging, automated replies, and self-service answers to reduce workload and speed up responses. Merchants can provide faster, more consistent help through a scalable communication experience with an AI assistant.

These AI-powered help desk solutions help businesses manage customer conversations automatically across chat, FAQ and live interactions. Intelligent agents respond instantly, resolve issues, and guide users in real time, 24/7. A built-in support workspace brings together live messaging, automated replies, and self-service answers to reduce workload and speed up responses. Merchants can provide faster, more consistent help through a scalable communication experience with an AI assistant. enemmän
  • AI chatbots provide real-time, personalized assistance on products and policies.
  • Shopify integration keeps product and order details updated no coding needed.
  • Smart automation handles inquiries, guides purchases, and recommends products.
  • Provide customer support over chat and voice calls with human-like AI responses.
  • Your customers can communicate with you via WhatsApp, Instagram, and Messenger.
Suosittu samankaltaisissa kaupoissa
Sijaintipaikka Yhdysvallat

Kielet

Englanti, Turkki, Saksa, Ranska, Italia, Espanja, ja Portugali (Brasilia)

Tätä sovellusta ei ole käännetty kielelle Suomi

Toimii seuraavan kanssa:

  • Shopify Admin
  • Canva
  • Instagram
  • Messenger
  • SMS
  • WhatsApp
  • Wordpress

Hinnoittelu

Starter

Ilmainen

Ominaisuudet

  • 5 Chatbots
  • 100 monthly conversations
  • 10,000 monthly sessions
  • 50 minutes phone calls
  • 250 monthly SMS
  • 10M characters of knowledge base

Bronze

$39 /kuukausi

tai $408/vuosi ja säästä 13 %

Ominaisuudet

  • 25 Chatbots
  • 1,000 monthly conversations
  • 100,000 monthly sessions
  • 100 minutes phone calls
  • 300 monthly SMS
  • 20M characters of knowledge base

Silver

$49 /kuukausi

tai $468/vuosi ja säästä 20 %

Ominaisuudet

  • 50 Chatbots
  • 2,500 monthly conversations
  • 1,000,000 monthly sessions
  • 200 minutes phone call
  • 500 monthly SMS
  • 50M characters of knowledge base

Gold

$129 /kuukausi

tai $1,188/vuosi ja säästä 23 %

Ominaisuudet

  • 100 Chatbots
  • 10,000 monthly conversations
  • 2,000,000 monthly sessions
  • 300 minutes phone call
  • 750 monthly SMS
  • 100M characters of knowledge base

Kaikki maksut laskutetaan valuutassa USD. Toistuvat ja käyttöperusteiset maksut laskutetaan 30 päivän välein. Näytä kaikki hinnoitteluvaihtoehdot

Arvostelut (31)

Kokonaisarvio
3,8
Lukumäärä luokitustasoa kohden
  • 65 % arvioista on 5 tähteä
  • 10 % arvioista on 4 tähteä
  • 3 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 23 % arvioista on 1 tähteä
20. toukokuu 2026

I would like to formally express my dissatisfaction with both the chatbot implementation and the level of customer support we have received so far.

The bot is currently performing terribly and is actively harming the customer experience on our website. It repeatedly confuses products, provides incorrect prices, invents false minimum order requirements, and gives customers misleading or completely inaccurate information. Instead of helping users, it creates confusion and damages trust in our business.

What is even more concerning is that despite reporting these issues multiple times, the support team has not provided any effective resolution. The problems continue to occur, and the bot still ignores the information and rules it was supposed to follow.

At this point, the chatbot is introducing serious risks to our sales process and customer communication. We cannot allow customers to receive false pricing, incorrect product details, or fabricated order conditions.

We expect an urgent investigation into:

why the bot is generating false information,
why it fails to follow the provided product and pricing data,
why it keeps confusing products,
and why previous reports have not been properly addressed.

If these issues cannot be resolved quickly, we will be forced to reconsider continuing with this implementation.

We need immediate action and a clear explanation of what is being done to fix the system.

AlkoNaWesele.pl - Wódka na Wesele, Wina, Whisky, Piwa, Napoje Weselne
Puola
11 kuukautta sovelluksen käyttöä
Jotform Inc. vastasi 21. toukokuu 2026

Hi AlkoNaWesele.pl,
Thanks for your review and for letting us know about this. We know this is important, and our Developers are giving it their full attention. We’ll follow up with any news as soon as we have it and keep you updated through your support ticket. We truly appreciate your patience while we get this resolved.
If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We're always here to help.

16. huhtikuu 2026

You need to add a lazy loader feature, or something similar as it is slowing down my page load speed. After testing in Google Insights, my mobile load speed is 27, and my desktop load speed is 50. And as you may know this is a big factor for Google search results.

Barbecue Parts Depot
Yhdysvallat
4 kuukautta sovelluksen käyttöä
Jotform Inc. vastasi 17. huhtikuu 2026

Hi Barbecue Parts Depot,
Thanks for sharing your experience. Regarding your feedback on the page loading speed, feel free to reach out through our Contact Us page at https://www.jotform.com/contact/ and share more details. We'll be happy to take a closer look and see how we can help.

UPDATE:
Our development team has implemented performance optimizations to improve the loading speed of Shopify Agents, specifically targeting the concerns you raised about site speed and overall page performance.
Can you try it again and let us know whether these improvements have resolved the issue on your store? If the updates have addressed your concerns, we would be grateful if you would consider updating your review to reflect your latest experience with the app.
If you have any other questions, let us know and we'll be happy to help.

Muokattu 2. maaliskuu 2026

I was getting tired of trying Chat ai agents having tested many.

This one actually works amazingly well .

I tested it with many scenarios questions and even got angry with it it to test its response. It learns very well and outshines its competitors .

More importantly it interacts with the customers very well and promotes sales .

AAA

Paul Parker Creative Artist
Yhdistynyt kuningaskunta
2 päivää sovelluksen käyttöä
Jotform Inc. vastasi 3. maaliskuu 2026

Hi Paul Parker Creative Artist,
Thanks for sharing your wonderful feedback. We're glad to hear that Jotform AI Chatbot app is working well for you and helping with customer interactions and sales.
If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Tuki

Sovellustuen tarjoaa Jotform Inc..

Resurssit

Tämä kehittäjä ei tarjoa suoraa tukea kielellä Suomi.

Kehittäjä

Jotform Inc.

San Francisco, CA, US

Lanseerattu

16. huhtikuu 2025

Tietojen käyttöoikeus

Tämän sovellus tarvitsee seuraavien tietojen käyttöoikeuden, jotta se voi toimia kaupassasi. Katso kehittäjän tietosuojakäytäntö .

Tarkastele asiakastietoja:

Arkaluonteiset tiedot, laite- ja toimintatiedot

  • Arkaluonteiset tiedot

    Nimi, sähköpostiosoite, puhelinnumero

  • Laite- ja toimintatiedot

    Geopaikannus, IP-osoite, selain ja käyttöjärjestelmä

Tarkastele henkilöstön ja avustajien tietoja:

Kaupan omistaja

  • Kaupan omistaja

    Nimi, sähköpostiosoite, puhelinnumero, fyysinen osoite

Tarkastele kaupan tietoja:

Tuotteet, tilaukset, Verkkokauppa, Shopify Admin

  • Tarkastele tuotteita

    Tuotteet, tuotelistaukset, kokoelmat

  • Tarkastele tilauksia

    Koko tilaushistoria viimeisten 60 päivän ajalta, palautukset

  • Tarkastele verkkokauppaa

    Verkkokaupan sivut, teema

  • Tarkastele Shopify Adminia

    Lakikäytännöt

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