Jotform AI Chatbot & Live Chat
- Tarification
-
Forfait gratuit disponible
- Populaires auprès des boutiques similaires à la vôtre
- Basées aux États-Unis
- Note
- 4,3 (30)
- Développeur
- Jotform Inc.
Galerie d’images vedette
Chatbot IA & Chat en direct 24/7 pour optimiser le service au client et les conversions
Offrez une assistance 24/7 aux clients via un chatbot IA pour plus d'efficacité et de satisfaction. Le chatbot IA & le chat en direct offrent automatiquement des réponses en direct aux clients sur les commandes ou les livraisons. En exploitant automatiquement les données de votre boutique, le chatbot améliore ses réponses en temps réel. Testez votre chatbot avant de le mettre en ligne pour optimiser ses performances. Gagnez du temps et donnez entière satisfaction avec une assistance automatisée.
- Le chatbot IA offre une assistance en temps réel sur les produits et politiques.
- L'intégration Shopify actualise les données en temps réel. Sans code.
- Une automatisation qui gère les demandes, les achats et recommande des produits.
- Aide multicanaux IA qui gère le chat, le web et le téléphone comme un humain.
- Flux de travail personnalisés qui intègrent Google Agenda, Slack, etc.
- Populaires auprès des boutiques similaires à la vôtre
- Basées aux États-Unis
Langues
anglais, turc, allemand, français, italien, espagnol, et portugais (Brésil)
Fonctionne avec
- Interface administrateur Shopify
- Messenger
- Google Drive
- Slack
- One Drive
Catégories
Messagerie en temps réel
Réponses automatisées
Personnalisation
Tarification
Débutant
Gratuite
Fonctionnalités
- 5 chatbots
- 100 Conversations mensuelles
- 10 000 Sessions mensuelles
- 50 minutes Appels vocaux mensuels
- 250 SMS mensuels
- 10M caractères Base de connaissances
Bronze
$39 / mois
ou $408/an et économisez 13 %
Fonctionnalités
- 25 chatbots
- 1 000 Conversations mensuelles
- 100 000 Sessions mensuelles
- 100 minutes Appels vocaux mensuels
- 300 SMS mensuels
- 20M caractères Base de connaissances
Argent
$49 / mois
ou $468/an et économisez 20 %
Fonctionnalités
- 50 chatbots
- 2 500 Conversations mensuelles
- 1 000 000 Sessions mensuelles
- 200 minutes Appels vocaux mensuels
- 300 SMS mensuels
- 50M caractères Base de connaissances
Or
$129 / mois
ou $1,188/an et économisez 23 %
Fonctionnalités
- 100 chatbots
- 10 000 Conversations mensuelles
- 2 000 000 Sessions mensuelles
- 300 minutes Appels vocaux mensuels
- 750 SMS mensuels
- 100M caractères Base de connaissances
Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
Avis (30)
I've purchased on Dec 20th the chatbot because of the Instagram integration.
There's a documented feature that the bot stops answering the chat for 24h if someone answers manually. Tis feature doesn't work
There's another documentation saying we can filter keyworkds to tell the bot which chat to reply and which not to. This feature also doesn't work.
None of the features I paid for works so I've requested a refund on the exact same day I purchased and now I'm being ghosted as well as got my ticket deleted from their system. If I search by ID it says if doesn't exist.
I'm not only disappointed by the missing documented feature itself but also by it inefficient support.
If a company says it provides service A, and after you purchase "A" can't be provided, the refund should be processed immediately.
My recommendation to future users is to be careful. There are features that Jotform say they do, but they don't.
Hi Aecio Sarti Art Gallery,
Thanks for sharing your experience and for outlining your concerns so clearly. We understand how frustrating it can be when features don't behave as you expect.
To clarify, when we tested the Instagram Agent, everything was working properly as set up. It only responds to messages that contain predefined keywords. Here's a screenshot that shows my test result: http://link.jotform.com/fu5bh1KwUW.
Manual reply is also supported and works best through Jotform Inbox, under the Conversations/Live Chat tab. From there, clicking the "Take Over" button pauses the AI so it won't interrupt while you respond manually. We have a guide here: https://www.jotform.com/help/how-to-take-over-chat-in-ai-agent-mobile-app/. Since I was able to replicate the issue when replying directly within Instagram chat, I have opened a ticket and escalated it to our Developers here: https://www.jotform.com/answers/34564951. We'll get back to you here once we have updates about this.
If you're still experiencing issues with these features or would like help with your refund, feel free to submit a support ticket through our Help Center from the Contact Us page: https://www.jotform.com/contact/. If you already have an existing ticket and you're unable to access it, share with us the ticket link so we can check. It's highly likely that your ticket was only set to private, so ensure that you're logged in to the same account to access it.
UPDATE:
We'd like you let you know that the issue with automatic pause after you manually reply to the chat has now been resolved by our Developers. Thanks for your patience and understanding.
Give it a try and let us know how it goes.
I was getting tired of trying Chat ai agents having tested many.
This one actually works amazingly well .
I tested it with many scenarios questions and even got angry with it it to test its response. It learns very well and outshines its competitors .
More importantly it interacts with the customers very well and promotes sales .
AAA
Hi Paul Parker Creative Artist,
Thanks for sharing your wonderful feedback. We're glad to hear that Jotform AI Chatbot app is working well for you and helping with customer interactions and sales.
If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Unfortunately the Chat Bot will not stick to instructions to only use information in the knowledge bank. I have been training it for 2 months and it has every detail uploaded and is instructed to only use infpormation uploaded. But it still makes up the products' ingredients no matter how much I train it after every answer it gives. I have to switch it off as it is putting us at risk of someone having an allergic reaction. I hope I can get a refund for the 10 months remaining on teh subscription.
Hi Nimbus,
Thanks for sharing your experience. We'll need to review your current setup so we can assist in resolving the issue. Feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be ready to help once we hear from you.
UPDATE:
We located your support ticket, and our team has completed the refund you requested. If everything now aligns with what you needed, we'd greatly appreciate it if you could take a moment to update your review here. Thanks for your time and consideration.
Assistance
Assistance relative à l’application fournie par Jotform Inc..
Ressources
Ce développeur n’offre pas d’assistance directe en Français.
Développeur
San Francisco, CA, US
Lancement
16 avril 2025
Accès aux données
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Afficher les données personnelles:
Clients, propriétaire de la boutique
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Clients
Nom, adresse e-mail, numéro de téléphone, adresse physique, géolocalisation, adresse IP, navigateur et système d'exploitation
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Nom, adresse e-mail, numéro de téléphone, adresse physique
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Tout l’historique des commandes des 60 derniers jours, retours
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