Jotform AI Chatbot ‑ Live Chat

Name: Jotform AI Chatbot ‑ Live Chat
Brand: Jotform Inc.
Rating: 3.8 (31 reviews)

요금제: 무료 플랜 사용 가능
평점: 3.8 (31)
개발자: Jotform Inc.

설치

데모 스토어 보기

Jotform AI Chatbot automates customer support & customer service, boosts conversions & sales

These AI-powered help desk solutions help businesses manage customer conversations automatically across chat, FAQ and live interactions. Intelligent agents respond instantly, resolve issues, and guide users in real time, 24/7. A built-in support workspace brings together live messaging, automated replies, and self-service answers to reduce workload and speed up responses. Merchants can provide faster, more consistent help through a scalable communication experience with an AI assistant.

AI chatbots provide real-time, personalized assistance on products and policies.
Shopify integration keeps product and order details updated no coding needed.
Smart automation handles inquiries, guides purchases, and recommends products.
Provide customer support over chat and voice calls with human-like AI responses.
Your customers can communicate with you via WhatsApp, Instagram, and Messenger.

판매자님과 비슷한 스토어에서 인기: 미국 소재

언어

영어, 터키어, 독일어, 프랑스어, 이탈리아어, 스페인어, 그리고 포르투갈어(브라질)

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

Shopify 관리자
Canva
Instagram
Messenger
SMS
WhatsApp
Wordpress

범주

채팅

실시간 메시지 전달

자동 응답

맞춤 설정

지원 센터

채널

워크플로 자동화

요금제

비즈니스에 가장 적합한 요금제를 선택하세요.

Starter

무료

기능

5 Chatbots
100 monthly conversations
10,000 monthly sessions
50 minutes phone calls
250 monthly SMS
10M characters of knowledge base

Bronze

$39 /월

또는 연 $408 및 13% 할인

기능

25 Chatbots
1,000 monthly conversations
100,000 monthly sessions
100 minutes phone calls
300 monthly SMS
20M characters of knowledge base

Silver

$49 /월

또는 연 $468 및 20% 할인

기능

50 Chatbots
2,500 monthly conversations
1,000,000 monthly sessions
200 minutes phone call
500 monthly SMS
50M characters of knowledge base

Gold

$129 /월

또는 연 $1,188 및 23% 할인

기능

100 Chatbots
10,000 monthly conversations
2,000,000 monthly sessions
300 minutes phone call
750 monthly SMS
100M characters of knowledge base

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 (31)

전체 평점

3.8

평점 수준당 개수

평점의 61%가 별 5개입니다
19
평점의 13%가 별 4개입니다
4
평점의 3%가 별 3개입니다
1
평점의 0%가 별 2개입니다
평점의 23%가 별 1개입니다
7

모든 리뷰

2026년 5월 20일

I would like to formally express my dissatisfaction with both the chatbot implementation and the level of customer support we have received so far.

The bot is currently performing terribly and is actively harming the customer experience on our website. It repeatedly confuses products, provides incorrect prices, invents false minimum order requirements, and gives customers misleading or completely inaccurate information. Instead of helping users, it creates confusion and damages trust in our business.

What is even more concerning is that despite reporting these issues multiple times, the support team has not provided any effective resolution. The problems continue to occur, and the bot still ignores the information and rules it was supposed to follow.

At this point, the chatbot is introducing serious risks to our sales process and customer communication. We cannot allow customers to receive false pricing, incorrect product details, or fabricated order conditions.

We expect an urgent investigation into:

why the bot is generating false information,
why it fails to follow the provided product and pricing data,
why it keeps confusing products,
and why previous reports have not been properly addressed.

If these issues cannot be resolved quickly, we will be forced to reconsider continuing with this implementation.

We need immediate action and a clear explanation of what is being done to fix the system.

AlkoNaWesele.pl - Wódka na Wesele, Wina, Whisky, Piwa, Napoje Weselne

폴란드

앱 사용 기간 11개월

답글 Jotform Inc.개 2026년 5월 21일

Hi AlkoNaWesele.pl,
Thanks for your review and for letting us know about this. We know this is important, and our Developers are giving it their full attention. We’ll follow up with any news as soon as we have it and keep you updated through your support ticket. We truly appreciate your patience while we get this resolved.
If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We're always here to help.

UPDATE:

Thanks for your patience while we investigated this issue.
Our Developers have reviewed the case and provided a suggested solution in your support ticket that should help resolve the problem. When you have a chance, you can review the latest update in the ticket and let us know the outcome. If you need any further assistance or have additional questions, simply reply to the ticket and we'll be happy to help.
If the suggested solution resolves the issue, we would greatly appreciate it if you would consider updating your review to reflect your experience. Your feedback means a lot to us.

2026년 4월 16일

You need to add a lazy loader feature, or something similar as it is slowing down my page load speed. After testing in Google Insights, my mobile load speed is 27, and my desktop load speed is 50. And as you may know this is a big factor for Google search results.

Barbecue Parts Depot

미국

앱 사용 기간 4개월

답글 Jotform Inc.개 2026년 4월 17일

Hi Barbecue Parts Depot,
Thanks for sharing your experience. Regarding your feedback on the page loading speed, feel free to reach out through our Contact Us page at https://www.jotform.com/contact/ and share more details. We'll be happy to take a closer look and see how we can help.

UPDATE:
Our development team has implemented performance optimizations to improve the loading speed of Shopify Agents, specifically targeting the concerns you raised about site speed and overall page performance.
Can you try it again and let us know whether these improvements have resolved the issue on your store? If the updates have addressed your concerns, we would be grateful if you would consider updating your review to reflect your latest experience with the app.
If you have any other questions, let us know and we'll be happy to help.

2026년 3월 2일에 편집됨

I was getting tired of trying Chat ai agents having tested many.

This one actually works amazingly well .

I tested it with many scenarios questions and even got angry with it it to test its response. It learns very well and outshines its competitors .

More importantly it interacts with the customers very well and promotes sales .

AAA

Paul Parker Creative Artist

영국

앱 사용 기간 2일

답글 Jotform Inc.개 2026년 3월 3일

Hi Paul Parker Creative Artist,
Thanks for sharing your wonderful feedback. We're glad to hear that Jotform AI Chatbot app is working well for you and helping with customer interactions and sales.
If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.