Jotform AI Chatbot ‑ Live Chat

Name: Jotform AI Chatbot ‑ Live Chat
Brand: Jotform Inc.
Rating: 3.8 (32 reviews)

Priser: Gratisplan tillgänglig
Betyg: 3,8 (32)
Utvecklare: Jotform Inc.

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Jotform AI Chatbot automatiserar kundsupport och kundtjänst, samt ökar konverteringar och försäljning

De här AI-drivna helpdesk-lösningarna hjälper företag att hantera kundkonversationer automatiskt via chatt, vanliga frågor och liveinteraktioner. Smarta agenter svarar direkt, löser problem och vägleder användare i realtid dygnet runt. En inbyggd supportarbetsyta samlar livemeddelanden, automatiska svar och självbetjäning för att minska arbetsbelastningen och snabba upp svarstiderna. Handlare kan erbjuda snabbare och mer konsekvent hjälp genom en skalbar kommunikationsupplevelse med en AI-assistent.

AI-chattbotar ger personlig assistans i realtid om produkter och policyer.
Shopify-integrationen håller produkt- och orderuppgifter uppdaterade – ingen kodning krävs.
Smart automatisering hanterar förfrågningar, vägleder köp och rekommenderar produkter.
Ge kundsupport via chatt och röstsamtal med människoliknande AI-svar.
Dina kunder kan kommunicera med dig via WhatsApp, Instagram och Messenger.

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Populärt i butiker som din: Baserat i USA

Språk

engelska, turkiska, tyska, franska, italienska, spanska, och portugisiska (brasiliansk portugisiska)

Denna app finns inte översatt till svenska

Fungerar med

Shopify-admin
Canva
Instagram
Messenger
SMS
WhatsApp
Wordpress

Kategorier

Chatt

Meddelanden i realtid

Automatiserade svar

Anpassning

Kundsupport

Kanaler

Automatisering av arbetsflödet

Priser

Välj den plan som passar ditt företag bäst.

Start

Gratis

Funktioner

5 chattbotar
100 konversationer per månad
10 000 sessioner per månad
50 minuter telefonsamtal
250 sms per månad
10 miljoner tecken i kunskapsbasen

Brons

$39 /månad

eller $408/år och spara 13 %

Funktioner

25 chattbotar
1 000 konversationer per månad
100 000 sessioner per månad
100 minuter telefonsamtal
300 sms per månad
20 miljoner tecken i kunskapsbasen

Silver

$49 /månad

eller $468/år och spara 20 %

Funktioner

50 chattbotar
2 500 konversationer per månad
1 000 000 sessioner per månad
200 minuter telefonsamtal
500 sms per månad
50 miljoner tecken i kunskapsbasen

Guld

$129 /månad

eller $1,188/år och spara 23 %

Funktioner

100 chattbotar
10 000 konversationer per månad
2 000 000 sessioner per månad
300 minuter telefonsamtal
750 sms per månad
100 miljoner tecken i kunskapsbasen

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Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ

Recensioner (32)

Helhetsomdöme

3,8

Antal per omdömesnivå

72 % av omdömena har 5 stjärnor
23
6 % av omdömena har 4 stjärnor
2
3 % av omdömena har 3 stjärnor
1
0 % av omdömena har 2 stjärnor
19 % av omdömena har 1 stjärnor
6

Alla recensioner

20 maj 2026

I would like to formally express my dissatisfaction with both the chatbot implementation and the level of customer support we have received so far.

The bot is currently performing terribly and is actively harming the customer experience on our website. It repeatedly confuses products, provides incorrect prices, invents false minimum order requirements, and gives customers misleading or completely inaccurate information. Instead of helping users, it creates confusion and damages trust in our business.

What is even more concerning is that despite reporting these issues multiple times, the support team has not provided any effective resolution. The problems continue to occur, and the bot still ignores the information and rules it was supposed to follow.

At this point, the chatbot is introducing serious risks to our sales process and customer communication. We cannot allow customers to receive false pricing, incorrect product details, or fabricated order conditions.

We expect an urgent investigation into:

why the bot is generating false information,
why it fails to follow the provided product and pricing data,
why it keeps confusing products,
and why previous reports have not been properly addressed.

If these issues cannot be resolved quickly, we will be forced to reconsider continuing with this implementation.

We need immediate action and a clear explanation of what is being done to fix the system.

AlkoNaWesele.pl - Wódka na Wesele, Wina, Whisky, Piwa, Napoje Weselne

Polen

11 månader användning av appen

Jotform Inc. svarade 21 maj 2026

Hi AlkoNaWesele.pl,
Thanks for your review and for letting us know about this. We know this is important, and our Developers are giving it their full attention. We’ll follow up with any news as soon as we have it and keep you updated through your support ticket. We truly appreciate your patience while we get this resolved.
If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We're always here to help.

UPDATE:

Thanks for your patience while we investigated this issue.
Our Developers have reviewed the case and provided a suggested solution in your support ticket that should help resolve the problem. When you have a chance, you can review the latest update in the ticket and let us know the outcome. If you need any further assistance or have additional questions, simply reply to the ticket and we'll be happy to help.
If the suggested solution resolves the issue, we would greatly appreciate it if you would consider updating your review to reflect your experience. Your feedback means a lot to us.

16 april 2026

You need to add a lazy loader feature, or something similar as it is slowing down my page load speed. After testing in Google Insights, my mobile load speed is 27, and my desktop load speed is 50. And as you may know this is a big factor for Google search results.

Barbecue Parts Depot

USA

4 månader användning av appen

Jotform Inc. svarade 17 april 2026

Hi Barbecue Parts Depot,
Thanks for sharing your experience. Regarding your feedback on the page loading speed, feel free to reach out through our Contact Us page at https://www.jotform.com/contact/ and share more details. We'll be happy to take a closer look and see how we can help.

UPDATE:
Our development team has implemented performance optimizations to improve the loading speed of Shopify Agents, specifically targeting the concerns you raised about site speed and overall page performance.
Can you try it again and let us know whether these improvements have resolved the issue on your store? If the updates have addressed your concerns, we would be grateful if you would consider updating your review to reflect your latest experience with the app.
If you have any other questions, let us know and we'll be happy to help.

28 juli 2026

Easy to use.

Nappy King Australia

Australien

Ungefär ett år användning av appen

Jotform Inc. svarade 29 juli 2026

Hi Nappy King Australia,
Thanks for your feedback. We're happy to hear you're having a smooth experience with the app.
If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We're here to help.