Jotform AI Chatbot ‑ Live Chat
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- Jotform Inc.
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Jotform AI Chatbot automatiserar kundsupport och kundtjänst samt ökar konverteringar och försäljning
Dessa AI-drivna helpdesk-lösningar hjälper företag att hantera kundkonversationer automatiskt via chatt, FAQ och live-interaktioner. Smarta agenter svarar direkt, löser problem och vägleder användare i realtid, dygnet runt. En inbyggd arbetsyta för support samlar live-meddelanden, automatiska svar och självbetjäningssvar för att minska arbetsbördan och påskynda svaren. Handlare kan erbjuda snabbare, mer konsekvent hjälp genom en skalbar kommunikationsupplevelse med en AI-assistent.
- AI-chattbotar ger personlig hjälp i realtid kring produkter och policyer.
- Shopify-integration håller produkt- och orderuppgifter uppdaterade – ingen kodning krävs.
- Smart automatisering hanterar förfrågningar, vägleder köp och rekommenderar produkter.
- Erbjud kundsupport via chatt och röstsamtal med människoliknande AI-svar.
- Dina kunder kan kommunicera med dig via WhatsApp, Instagram och Messenger.
Innehåller automatöversatt text
- Populärt i butiker som din
- Baserat i USA
Språk
engelska, turkiska, tyska, franska, italienska, spanska, och portugisiska (brasiliansk portugisiska)
Denna app finns inte översatt till svenska
Fungerar med
- Shopify-admin
- Canva
- Messenger
- SMS
- Wordpress
Kategorier
Meddelanden i realtid
Automatiserade svar
Automatisering av arbetsflödet
Recensioner (35)
I would like to formally express my dissatisfaction with both the chatbot implementation and the level of customer support we have received so far.
The bot is currently performing terribly and is actively harming the customer experience on our website. It repeatedly confuses products, provides incorrect prices, invents false minimum order requirements, and gives customers misleading or completely inaccurate information. Instead of helping users, it creates confusion and damages trust in our business.
What is even more concerning is that despite reporting these issues multiple times, the support team has not provided any effective resolution. The problems continue to occur, and the bot still ignores the information and rules it was supposed to follow.
At this point, the chatbot is introducing serious risks to our sales process and customer communication. We cannot allow customers to receive false pricing, incorrect product details, or fabricated order conditions.
We expect an urgent investigation into:
why the bot is generating false information,
why it fails to follow the provided product and pricing data,
why it keeps confusing products,
and why previous reports have not been properly addressed.
If these issues cannot be resolved quickly, we will be forced to reconsider continuing with this implementation.
We need immediate action and a clear explanation of what is being done to fix the system.
Hi AlkoNaWesele.pl,
Thanks for your review and for letting us know about this. We know this is important, and our Developers are giving it their full attention. We’ll follow up with any news as soon as we have it and keep you updated through your support ticket. We truly appreciate your patience while we get this resolved.
If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We're always here to help.
UPDATE:
Thanks for your patience while we investigated this issue.
Our Developers have reviewed the case and provided a suggested solution in your support ticket that should help resolve the problem. When you have a chance, you can review the latest update in the ticket and let us know the outcome. If you need any further assistance or have additional questions, simply reply to the ticket and we'll be happy to help.
If the suggested solution resolves the issue, we would greatly appreciate it if you would consider updating your review to reflect your experience. Your feedback means a lot to us.
You need to add a lazy loader feature, or something similar as it is slowing down my page load speed. After testing in Google Insights, my mobile load speed is 27, and my desktop load speed is 50. And as you may know this is a big factor for Google search results.
Hi Barbecue Parts Depot,
Thanks for sharing your experience. Regarding your feedback on the page loading speed, feel free to reach out through our Contact Us page at https://www.jotform.com/contact/ and share more details. We'll be happy to take a closer look and see how we can help.
UPDATE:
Our development team has implemented performance optimizations to improve the loading speed of Shopify Agents, specifically targeting the concerns you raised about site speed and overall page performance.
Can you try it again and let us know whether these improvements have resolved the issue on your store? If the updates have addressed your concerns, we would be grateful if you would consider updating your review to reflect your latest experience with the app.
If you have any other questions, let us know and we'll be happy to help.
Eu gostei muito, ainda estou experimentando mas já me surpreendeu em como é fácil e extremamente eficaz!
Hi Óticas John Vision,
Thanks for your wonderful review. We're glad you're enjoying the app so far and that it's working well for you. We appreciate you sharing your experience.
If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Support
Appsupport tillhandahålls av Jotform Inc..
Resurser
Den här utvecklaren erbjuder inte direkt support på Svenska.
Utvecklare
San Francisco, CA, US
Lansering
16 april 2025
Dataåtkomst
Appen behöver tillgång till följande data för att kunna fungera med din butik. Läs mer om anledningen till detta i utvecklarens integritetspolicy .
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