Jotform AI Chatbot ‑ Live Chat
- 定价
-
免费
- 深受您的同类商店的喜爱
- 位于美国
- 评分
- 3.9 (35)
- 开发人员
- Jotform Inc.
配图图库
Jotform AI Chatbot 自动处理客户支持和客户服务，提高转化率和销售额
这些由 AI 驱动的帮助台解决方案可帮助企业在聊天、常见问题解答和实时互动中自动管理客户对话。智能客服 7x24 小时全天候即时响应、解决问题并实时引导用户。内置的支持工作区整合了实时消息、自动回复和自助解答功能，可减少工作量并加快响应速度。商家可以借助 AI 助手获得可扩展的沟通体验，从而提供更快速、更一致的帮助。
- AI 聊天机器人就产品和政策提供实时的个性化帮助。
- 与 Shopify 集成可确保产品和订单详细信息保持最新状态，无需编写代码。
- 智能自动化可处理咨询、引导购买并推荐产品。
- 利用拟人化的 AI 回复，通过聊天和语音通话提供客户支持。
- 您的客户可以通过 WhatsApp、Instagram 和 Messenger 与您交流。
包含自动翻译的文本
- 深受您的同类商店的喜爱
- 位于美国
语言
英语， 土耳其语， 德语， 法语， 意大利语， 西班牙语，以及 葡萄牙语（巴西）
这款应用未翻译成简体中文
适配以下产品：
- Shopify 后台
- Canva
- Messenger
- SMS
- Wordpress
评论 (35)
I would like to formally express my dissatisfaction with both the chatbot implementation and the level of customer support we have received so far.
The bot is currently performing terribly and is actively harming the customer experience on our website. It repeatedly confuses products, provides incorrect prices, invents false minimum order requirements, and gives customers misleading or completely inaccurate information. Instead of helping users, it creates confusion and damages trust in our business.
What is even more concerning is that despite reporting these issues multiple times, the support team has not provided any effective resolution. The problems continue to occur, and the bot still ignores the information and rules it was supposed to follow.
At this point, the chatbot is introducing serious risks to our sales process and customer communication. We cannot allow customers to receive false pricing, incorrect product details, or fabricated order conditions.
We expect an urgent investigation into:
why the bot is generating false information,
why it fails to follow the provided product and pricing data,
why it keeps confusing products,
and why previous reports have not been properly addressed.
If these issues cannot be resolved quickly, we will be forced to reconsider continuing with this implementation.
We need immediate action and a clear explanation of what is being done to fix the system.
Hi AlkoNaWesele.pl,
Thanks for your review and for letting us know about this. We know this is important, and our Developers are giving it their full attention. We’ll follow up with any news as soon as we have it and keep you updated through your support ticket. We truly appreciate your patience while we get this resolved.
If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We're always here to help.
UPDATE:
Thanks for your patience while we investigated this issue.
Our Developers have reviewed the case and provided a suggested solution in your support ticket that should help resolve the problem. When you have a chance, you can review the latest update in the ticket and let us know the outcome. If you need any further assistance or have additional questions, simply reply to the ticket and we'll be happy to help.
If the suggested solution resolves the issue, we would greatly appreciate it if you would consider updating your review to reflect your experience. Your feedback means a lot to us.
You need to add a lazy loader feature, or something similar as it is slowing down my page load speed. After testing in Google Insights, my mobile load speed is 27, and my desktop load speed is 50. And as you may know this is a big factor for Google search results.
Hi Barbecue Parts Depot,
Thanks for sharing your experience. Regarding your feedback on the page loading speed, feel free to reach out through our Contact Us page at https://www.jotform.com/contact/ and share more details. We'll be happy to take a closer look and see how we can help.
UPDATE:
Our development team has implemented performance optimizations to improve the loading speed of Shopify Agents, specifically targeting the concerns you raised about site speed and overall page performance.
Can you try it again and let us know whether these improvements have resolved the issue on your store? If the updates have addressed your concerns, we would be grateful if you would consider updating your review to reflect your latest experience with the app.
If you have any other questions, let us know and we'll be happy to help.
Eu gostei muito, ainda estou experimentando mas já me surpreendeu em como é fácil e extremamente eficaz!
Hi Óticas John Vision,
Thanks for your wonderful review. We're glad you're enjoying the app so far and that it's working well for you. We appreciate you sharing your experience.
If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
支持
应用支持由 Jotform Inc. 提供。
数据访问
这个应用需要获得以下数据的访问权限，才能在您的商店中运行。 如需了解原因，请查阅开发人员的隐私政策 。
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敏感数据
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