Jotform AI Chatbot & Live Chat
- Pricing
-
Free plan available
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 4.7 (24)
- Developer
- Jotform Inc.
Featured images gallery
AI chatbot & live chat to improve customer service efficiency and conversion
Provide 24/7 customer support with an AI-powered chatbot, improving efficiency and customer satisfaction. Jotform AI Chatbot & Live Chat automates inquiries, providing instant, accurate responses on orders, shipping, product details, and FAQs. Trained automatically with your store’s data, the chatbot improves its responses based on customer interactions. Test and fine-tune your chatbot before going live for optimal performance. Save time and enhance customer satisfaction by automating support.
- AI chatbots provide real-time, personalized assistance on products and policies.
- Shopify integration keeps product and order details updated — no coding needed.
- Smart automation handles inquiries, guides purchases, and recommends products.
- Provide customer support over chat and voice calls with human-like AI responses.
- Custom workflows integrate with Google Calendar, Slack, and more for efficiency.
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, Turkish, German, French, Italian, Spanish, and Portuguese (Brazil)
Works with
- Messenger
- Google Drive
- Slack
- OneDrive
Categories
Real-time messaging
Automated responses
Customization
Channels
Workflow automation
Pricing
Starter
Free
- 5 Chatbots
- 100 monthly conversations
- 10,000 monthly sessions
- 50 minutes phone calls
- 250 monthly SMS
- 10M characters of knowledge base
Bronze
$39 / month
or $408/year and save 13%
- 25 Chatbots
- 1,000 monthly conversations
- 100,000 monthly sessions
- 100 minutes phone calls
- 300 monthly SMS
- 20M characters of knowledge base
Silver
$49 / month
or $468/year and save 20%
- 50 Chatbots
- 2,500 monthly conversations
- 1,000,000 monthly sessions
- 200 minutes phone call
- 500 monthly SMS
- 50M characters of knowledge base
Gold
$129 / month
or $1,188/year and save 23%
- 100 Chatbots
- 10,000 monthly conversations
- 2,000,000 monthly sessions
- 300 minutes phone call
- 750 monthly SMS
- 100M characters of knowledge base
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (24)
Unfortunately the Chat Bot will not stick to instructions to only use information in the knowledge bank. I have been training it for 2 months and it has every detail uploaded and is instructed to only use infpormation uploaded. But it still makes up the products' ingredients no matter how much I train it after every answer it gives. I have to switch it off as it is putting us at risk of someone having an allergic reaction. I hope I can get a refund for the 10 months remaining on teh subscription.
Hi Nimbus,
Thanks for sharing your experience. We'll need to review your current setup so we can assist in resolving the issue. Feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We’ll be ready to help once we hear from you.
So far, this app has been a huge time saver. It provides accurate and useful information to our customers. Lots of options to customize the responses but pretty good out the gate.
Hi RM Outpost,
Thanks for your thoughtful review. We’re glad our app is saving you time and helping you deliver useful information to your customers.
If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
I had some trouble upgrading my plan through Shopify since the discount wasn’t applying. It took a bit longer than expected, but Jotform eventually fixed the problem and honored the discount.
Thank you for making it right — everything is working well now.
Hi American Tile Depot,
Thanks for sharing your experience. We’re glad that the issue with your account upgrade has been resolved and everything's working well now. We appreciate your patience and understanding.
If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We're always here to help.
Support
App support provided by Jotform Inc..
Get supportData access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
-
Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
-
Store owner
Name, email address, phone number, physical address
View store data:
Products, orders, Online Store, Shopify admin
-
View products
Products, product listings, or collections
-
View orders
All order details for the last 60 days or returns
-
View your Online Store
Online Store pages or theme
-
View Shopify admin
Legal policies
More apps like this
