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First time using this app for our Shopify store and it's so easy to setup. What's good thing about this app as well is their customer support. Big thanks to Tracy! She's so great.
Thank you so much for sharing your experience! We’re happy to hear that setting up Joy Subscriptions was a breeze for you. It’s great to know our support team was able to help out – we’re always here for you!
I recently installed Joy Subscriptions on my Shopify store, and I’m extremely happy with how smoothly everything has been running! The app is very user-friendly and has made managing subscriptions a seamless process. A big shoutout to Kevin from the support team—his assistance was outstanding! He went above and beyond to help with the setup and answered all my questions quickly and professionally. If you're looking for a reliable subscriptions app with top-notch customer service, I highly recommend Joy Subscriptions!
Thank you so much for your amazing feedback! We're thrilled to hear that Joy Subscriptions has made managing subscriptions so seamless for you. It's always our goal to create a user-friendly experience, and it’s great to know we're hitting the mark. Your success with the app inspires us to keep delivering the best for our users!
I'm relatively new, but so far, excellent. I had a request, and Audrey helped me quickly and professionally.
Thank you for sharing your experience! We’re so glad to hear things are going smoothly and that you received quick and professional support. We’re here whenever you need us! 😊
I just downloaded this app to my store to set up a recurring subscription product and it's good! It's free, built for Shopify, and user-friendly/intuitive. The customer service is great and Sonny was super helpful and polite.
There is some room for improvement: adding conditional logic for cancellation and pause rules would be nice. I would also love it if we could edit the verbiage ourselves and write custom policies without having to reach out to support. That being said, the support team is super helpful and responsive, so it's okay how it is for now.
Thank you for your thoughtful feedback! We're so glad to hear you're enjoying the app and found it intuitive and user-friendly. Your suggestions for improvement are greatly appreciated—we’re always looking for ways to enhance the experience. It’s wonderful to know our support team has been helpful and responsive. Thanks for giving Joy Subscriptions a try! 😊
I am very please with the help I received to help me set up this app on my exciting account. I would recommend this app in the future. Alyssa and Jade were phenomenal to work with.
Thank you so much for your kind words and recommendation! Alyssa and Jade will be thrilled to know their support made a difference. We’re here whenever you need us. 😊
Great and easy to use the App. I had only a few questions in advance and Jasmine helped me quickly, in an extremely friendly and competent manner.
Thank you so much for your feedback! We're happy to hear you found Joy Subscriptions easy to use and that your questions were answered quickly. We're always here to help!
Great support team! Quickly customized the app to fit my needs. Highly recommended!
Wow, thank you for the recommendation! We’re happy to hear the team could customize the app to suit your needs. If you have more ideas or feedback, we’re all ears.
the customer service is responsive and prompt in resolving my issues. app has thus far been easy to use!
Thank you for your positive feedback! We're delighted to hear the app is easy to use and that our support team was able to help promptly. Let us know if you ever have further questions or suggestions!
Our store is on a vintage theme, so I wasn't able to install the widget myself. The support team were fantastic, they had it installed and set up quickly and efficiently. Great service, thank you!
Thank you for sharing your experience! It’s great to know our team could help get everything set up for your vintage theme. We're here anytime you need more assistance!
Really useful, Hana was very supportive and helpful through the chat to translate the app
Thank you for your feedback! We're glad to hear you found the app useful and that our support team was able to assist you effectively. We're always here to help! 😊