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The worst application I have ever seen. It completely crashed my site. Every time I call support it gets worse and worse. The menus move by themselves in the middle of the night without any intervention, and now my site is completely out of service. I really do not recommend it.
Update: even worse than expected, even after the application was removed, bugs persisted, subscription buttons appeared and were impossible to remove. So I had to put the site in maintenance, then hire a service provider to migrate the site to another theme to finally solve the problem. The repair is in progress, I'll let you imagine the cost.
Hi Le Secret - Skincare Store Owner,
We sincerely apologize for the issues you experienced and truly regret the frustration it caused. Our team has been actively investigating the problems with the subscription widget buttons, and we appreciate you reinstalling the app to allow us to resolve them.
Your feedback is extremely valuable in helping us improve, and we are committed to making things right.
Update:
We sincerely apologize for the issues you’ve encountered and understand how frustrating this experience has been for you. It was never our intention to cause disruptions to your store, and we truly regret the inconvenience.
Regarding the subscription button still appearing after uninstalling the app, our team is actively looking into this. Since your site is currently in maintenance mode, it’s difficult for us to investigate further. If there are any other issues persisting, we’d really appreciate any additional details you can share so we can work on a solution.
Again, we’re very sorry for the trouble this has caused and truly appreciate your feedback in helping us improve. If there’s anything we can do to assist, please don’t hesitate to reach out.