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Great support, easy to deal with, super accommodating. Felicity was an absolute star!
I love this App. It's really excellent to have assistant Felicity to help me. Their tech team is very helpful. I'm very busy. They saved me a lot of time. The App is easy to use. I hightly recommend this App.
Sheng
Jasmine and Andrew helped me alot in my customization of my email and logo and it was a smooth experience, i am really happy with the support they provided and would recommend this application to everyone
Great product and even better that its free (please keep it that way esp for small businesses!) Appreciate the support. Prompt and solution-oriented. Keep up the good work.
I needed some help setting up the custom email and logo for my notification emails and the customer service via chat was excellent!
Is Amazing, Team is great BEST WISHES SUCCESS AND ALWAYS GOD BLESS
The App is nice even though users do not get most features to be able to adapt potential clients to the terms of service. Sonny however was of great help in assisting me with some of the features and making changes where required
Top, merci Hana qui a traduit le widget très rapidement !
Joy Subscription is an incredible app that really simplifies the management of subscriptions on Shopify. With its intuitive features, I was able to customize subscriptions for my site with ease.
A huge thank you to Hana for her invaluable help! She was incredibly responsive and patiently guided me through all the necessary changes. Her support really made a difference. I highly recommend this app and the team behind it!
Kind and quick support, thank you Hana <3
Thank you so much for your feedback! We’re happy Hana could provide such kind and quick support for you. We’re always here to help. ❤️
I had the pleasure of working with Sonny while setting up the Joy subscription app, and I must say, the service was exceptional! Sonny was not only knowledgeable but also incredibly patient and attentive. He meticulously guided me through the setup process and went the extra mile to ensure that the app was connected to the correct URL and functioning perfectly. His proactive approach and commitment to solving my issues were truly commendable. It's rare to come across a customer service representative who genuinely cares about the customer's needs and delivers such a personalized and thorough service. Thanks to Sonny, the setup was a breeze, and I am completely satisfied. Highly recommend him for anyone needing assistance!
Thank you so much for your wonderful feedback! We’re delighted that Sonny could provide you with such an exceptional experience. His dedication to guiding you through the setup and ensuring everything was perfectly connected truly reflects our commitment to helping our users succeed. We’ll make sure to pass along your kind words to him. If you ever need assistance again, feel free to reach out!
very helpful support, Hana helped me deactivate the one-time purchase in a short time.
We’re so glad Hana could help you quickly resolve the issue! Thank you for your feedback, and don’t hesitate to reach out if you need further assistance.
Thank you for the 5-star review! We’re thrilled you’re enjoying Joy Subscription. Feel free to reach out if there’s anything we can do to make your experience even better!
J'ai eu un souci avec l'application et Audrey et Andrew m'ont tout de suite apporté leur aide. Ils ont été réactifs et très efficaces ce qui a permis de résoudre immédiatement le problème.
Merci beaucoup pour votre commentaire ! Nous sommes ravis de savoir qu’Audrey et Andrew ont pu vous aider rapidement et efficacement. N'hésitez pas à nous contacter si vous avez besoin d'une assistance supplémentaire. Nous sommes toujours là pour vous !
Great app, has good features and does a fantastic job. Support is fast and helpful, thank you Sonny for helping me with getting set up!
Thank you for the wonderful review! We’re delighted to hear you’re enjoying the app’s features and functionality. We’ll pass along your kind words to Sonny, it’s great to know he made your setup process smooth. Let us know if you ever need further assistance!
Support was very good from staff, especially Hana she was very good in assisting me in any troubles I faced, thanks again!
Thank you for your kind words! We're thrilled to hear Hana provided such great assistance. Your feedback motivates us to keep delivering excellent support. Don’t hesitate to reach out if you need anything else!
Thank you for the 5-star rating! Your support means the world to us. If you ever have questions or feedback, we’re here to help!
MERCI HANA! Super sympa de mavoir aider a traduire le widget en ligne
Merci beaucoup pour votre aimable retour ! Nous sommes ravis que Hana ait pu vous aider avec la traduction du widget en ligne. Si vous avez besoin de plus d'assistance, n'hésitez pas à nous contacter. 😊
excelente ayuda Hana
¡Muchas gracias por tus amables palabras! Nos aseguraremos de que Hana reciba tu mensaje. Si necesitas más ayuda, no dudes en escribirnos. 😊
Amazing support! Hana was super helpful and fixed the issue fast. <3
Thank you for your kind words! We're so glad to hear the issue was resolved quickly and that you had a great experience with our support. We’re always here for you! ❤️😊
Hana was absolutely amazing in helping me with my problem. She was incredibly friendly, patient, and focused, always making me feel supported. Her responses were quick, clear, and efficient, solving everything in no time. Hana truly goes above and beyond—she fully deserves 5 out of 5 stars. Highly recommended!
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our support. It's great to know Hana made you feel supported and solved everything efficiently. Your recommendation means so much to us! 😊⭐️
Easy to use. We received great support from Hana!
Thank you for your feedback! We're happy to hear the app is easy to use and that you received great support. We’re here whenever you need us! 😊
Great looking App and perfect for a starter subscription service, simple and straight forward to use. Had some custom help for a minor issue with my theme and Tracy and Toby fixed it on the fly for me, great and responsive customer service. Thank you!
Thank you for your feedback! We're so glad you’re finding Joy Subscriptions simple and perfect for your needs. Happy we could help with your theme. Our team is always here for you! 😊
Die App funktioniert super schnell. Bei anfänglichen Schwierigkeiten mit der Einrichtung wurde mir vom Support (Abby) schnell geholfen und es konnte alles problemlos konfiguriert werden. Auch beim Anpassen der Absender-Email konnte mir schnell geholfen werden!
Vielen Dank für dein tolles Feedback! Es freut uns sehr, dass Joy Subscriptions schnell funktioniert und unser Support dir bei der Einrichtung und Anpassung so gut helfen konnte. Wir sind immer für dich da!
Excellent work
Thank you for your wonderful review ^^
Thank you Jasmine, very helpful!
Thank you for your wonderful feedback ^^
Simple et efficace, j'ai eu a faire à Liz pour un petit problème car tout était en anglais et elle m'a même aidé pour d'autres choses.
Application au top
Merci beaucoup pour votre retour ! Nous sommes ravis d'apprendre que l'application vous satisfait et que notre support a pu vous aider. Nous sommes toujours là pour vous accompagner !
I recently installed Joy Subscriptions on my Shopify store, and I’m extremely happy with how smoothly everything has been running! The app is very user-friendly and has made managing subscriptions a seamless process. A big shoutout to Kevin from the support team—his assistance was outstanding! He went above and beyond to help with the setup and answered all my questions quickly and professionally. If you're looking for a reliable subscriptions app with top-notch customer service, I highly recommend Joy Subscriptions!
Thank you so much for your amazing feedback! We're thrilled to hear that Joy Subscriptions has made managing subscriptions so seamless for you. It's always our goal to create a user-friendly experience, and it’s great to know we're hitting the mark. Your success with the app inspires us to keep delivering the best for our users!