Joy Subscriptions App
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
优化
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按评分
This app is great for setting up recurring purchases. Also, Alyssa from the support team has been very kind to help us resolve some language issues and some questions setting up the emails.
I highly recommend this app! It's user-friendly, easy to navigate, and the customer service is outstanding. Special thanks to Hana for her prompt and helpful assistance—she addressed my concerns quickly and efficiently.
The question is: How do you group subscription products and place the link on the menu for easy access to customers? No one could offer a reliable simple answer. Yes, you could generate a "checkout link?" What good is that for? Checkout??? As a customer, I would like to be able to see the subscription products and select what I want - especially in a situation where the company has a wide variety of products. Now, the product itself is good. I like the feel. However for a company with a ton of products there needs to be a way to make just the subscription products easily accessible to customers and that includes linking it to the website menu. Otherwise, all that good work is just for naught. Sorry guys, I'm not happy to have wasted so much time setting this thing up only to realize that I couldn't group the subscription products and link them to my website menu. The app execution is good... also good for product subscription-only sites. As for a mix-use site with a lot of products, the customer-facing aspect of the app needs re-evaluation. If my assessment is misleading please let me know so I can update my review. After all, the product is free. Plus, I wouldn't want to undermine your efforts and the energy you invested to create the app.
Reply to Liz's Response:
Thanks for taking the time to answer my question in your "reply" to my review. Please notify me when the update is ready. You have a great product. I will reinstall, continue building my subscription list, while awaiting for the product update. For this, you deserve 5 stars. Thanks for your quick action.
Hello there,
Thank you for sharing your detailed feedback. We truly appreciate your insights and want to sincerely apologize for the inconvenience caused.
We understand your concerns about not being able to group subscription products and link them directly to your website menu. While the app doesn’t currently support this functionality, we’re happy to let you know that our team has already prioritized developing this feature, called Subscription Box, and we expect it to be available within the next several weeks.
We also acknowledge that our response to your inquiry fell short of addressing your specific question. We’ve taken this as an opportunity to improve how we handle questions like yours moving forward, ensuring we provide clearer, more helpful answers.
Your feedback is invaluable in helping us improve the app, especially in these early stages. We are especially grateful that you’ve been open to sharing your thoughts so constructively, as it allows us to prioritize features that matter most to merchants like you.
We’d love for you to consider giving the app another try once the new feature is live. Please feel free to reach out to us anytime – we’re here to support you and ensure your experience with the app is a great one.
Thank you again for your patience and understanding.
Update:
Thank you so much for your updated review and for giving us the opportunity to improve! We're thrilled to hear that you’ll be reinstalling the app and continuing to build your subscription list.
We truly appreciate your support and will make sure to notify you as soon as the update is ready. Your feedback has been invaluable in shaping our improvements, and we’re committed to delivering the best experience possible.
Thanks again for your trust - it means a lot to our team! If you ever need any assistance, we’re always here to help.
The app works correctly but the best part of them is the fast and effective agents that have helped me to setup all the configurations!
Hana was absolutely amazing and helped me with me issue very swiftly.
Great customer interface - easy for them to manage their own subscription. The customer support was so helpful as well. Definitely recommend
Its easy to work, and the best is the attention, specially Jasmine, superfast and very kind
The Joy Subscription App is exceptionally user-friendly, making it seamless to set up subscription functionality for our online store in no time. The interface is intuitive, and the features cover everything we need for managing subscriptions.
Hana provided prompt, professional, and detailed technical support, helping us customize the appearance to perfectly match our brand style. The whole experience exceeded our expectations. We are extremely satisfied and would highly recommend Joy to anyone looking for a reliable subscription solution!
Really great Customer service, swift replies to support with set-up and got everyhting done and launched quickly. Alyssa was really helpful.
Jasmine was helpful, and quick at finding the answers she needed to share with me. I appreciated her thoroughness and friendly attitude. The app is new to me and she explained everything very well.