Joy: Rewards & Loyalty Program
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Great to be able to reward customers, customer support is second to none too, instant reply and very helpful
I ended up deleting this app because after leaving a 4-star review of my overall positive experience, I was pestered by their online chat person to change it to 5 stars. I'm now using smile which has great support to install and also has a free version. Here's my original review:
Marcus has really helped getting everything set up on my end. I just wish all of the features were available without having to reach out to them to do it. I'm hoping they have more features in the future!
Hi,
Thank you so much for your valuable feedback! We are deeply sorry as some
your wanted features are not available at the moment. We are still updating the app and will surely add more requested features in the coming time.
Our dedicated support team is always available 24/7 and we wholeheartedly wish to provide you the best service.
We have sent you another email to follow up and assist you better. Could you please check and keep our contact?
Best regards,
Daisy
I love this rewards app, it is simple and the customer is helpful, who respond quickly.
I will suggest more guys to use it!
I needed assistance imposrting contact info and Abby was a huge help, took two seconds and we were done!
Very easy to set up and customer service was incredibly quick! Thanks to Candace for all the help! It has all the features you need for a loyalty program
I just downloaded the app so i still have much more to test and discover but I have been trying to find a loyalty program app that was easy to translate and thanks to the help of Hana things were quite straightforward!
Разработчики не сильно горят развивать свой продукт, есть минус которые легко исправить но не делают. Им хватает своих клиентов которые приносят им доход. Таких копий приложений много, буду искать другое или вообще лучше купить его и интегрировать. Возникла проблема, скидывают инфу с проблемой и скрины, вообщем всю информацию которую нужно, мне начинают задавать вопросы на которые я все скинул, вопрос для кого я это скинул))
9 марта удалил ихнее приложение, сегодня 12 марта приходит уведомление о том что у меня списали плату за использование ихнего приложения с 9 марта по 8 апреля, вот вам и бизнес, буду судиться с ними
Hi Happy End team,
Thank you so much for taking time to leave us your feedback. We're deeply sorry for this inconvenience causing to your experience.
We really want you to give us a chance to check and support you. I also sent you emails with a desire to assist you and fix the issues you had with our app and explain the issue.
Please rest assured that we will keep on improving our app day by day to meet the customers’ expectations. Hope to hear from you soon!
Best regards,
Daisy
Sunny was soo helpful, the App is amazing, easy to use !compatible to any store ! Its free too for small business like mine ,Thank you
Is a good app! Simple and eficient. I had a couple of doubts but Sunny, from AVADA, was a really good help!
Fast and helpful. Really good experience with customer service, they helped me to finish setting up the app and everything is working perfectly fine. Thank you!