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Excellent support and prompt action from the team. Hana was helping me out on my issue with the importing but all is good now. Kudos to HANA and Gideon!
Hana helped me really quickly and efficiently. Contacting was easy and I got helped with the things I needed help with.
Juliana helped with my question, quick response time, able to connect to someone quickly.
Excellent service de la part de Hana! Elle a été d'une grande aide et très rapidement. Elle a fait en sorte que tout fonctionne! Merci infiniment!
انا استخدم هذا البرنامج لساعدني في توسيع مجال عملي
وشكرا جزيلا للأخت إستير على مساعدتي في تنصيب البرنامج وإتاحة كل ماهو مفيد يبن يدي
شكرا للأخ إستير مرة أخرى
Great to be able to reward customers, customer support is second to none too, instant reply and very helpful
I ended up deleting this app because after leaving a 4-star review of my overall positive experience, I was pestered by their online chat person to change it to 5 stars. I'm now using smile which has great support to install and also has a free version. Here's my original review:
Marcus has really helped getting everything set up on my end. I just wish all of the features were available without having to reach out to them to do it. I'm hoping they have more features in the future!
Hi,
Thank you so much for your valuable feedback! We are deeply sorry as some
your wanted features are not available at the moment. We are still updating the app and will surely add more requested features in the coming time.
Our dedicated support team is always available 24/7 and we wholeheartedly wish to provide you the best service.
We have sent you another email to follow up and assist you better. Could you please check and keep our contact?
Best regards,
Daisy
I needed help importing my customer file from another loyalty application, and Jasmine and William were extremely helpful and responsive! I'm now sure that I made the right choice in joining Joy Loyalty, so thank you again!
Very nice app and reasonable subscription. Support is out of this World. Lydia helped me to resolve some minor issues in just few mins.
Really quick and awesome service. The rep was very clear and helpful. Totally recommend it.